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<div class="moz-cite-prefix">On 4-8-2014 15:50, <a class="moz-txt-link-abbreviated" href="mailto:statik@cloned.org">statik@cloned.org</a>
wrote:<br>
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<blockquote
cite="mid:632819AA-AA30-4928-AE2B-AFA21148D9EE@cloned.org"
type="cite">
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<span style="color: rgb(34, 34, 34); font-family: arial;
font-size: small; background-color: rgb(255, 255, 255);">Hello,</span>
<div style="color: rgb(34, 34, 34); font-family: arial; font-size:
small;"><br>
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<div style="color: rgb(34, 34, 34); font-family: arial; font-size:
small;">I'm on RT 4.2.x and am trying to hide things like
"Outgoing email recorded" and simple ticket ownership changes
from showing up on the "Display" section of the ticket. I've
seen <a moz-do-not-send="true"
href="http://requesttracker.wikia.com/wiki/HideTransactions">http://requesttracker.wikia.com/wiki/HideTransactions</a>
but can't seem to make it work for me. I've tried making
"$rt/local/html/Callbacks/my_callbacks/Ticket/Display.html/Default"
and
"$rt/local/html/Callbacks/my_callbacks/Ticket/Elements/ShowHistory/Default"
with the code from the aforementioned page and neither work at
all.</div>
<div style="color: rgb(34, 34, 34); font-family: arial; font-size:
small;"><br>
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<div style="color: rgb(34, 34, 34); font-family: arial; font-size:
small;">I'm sure I've done something boneheaded but I'm not well
versed enough to realize it yet. Any help would be appreciated.</div>
</blockquote>
Some one made a very good filter, search for
RT-Extension-HistoryFilter by cloos.<br>
It will do all you want and more.<br>
<br>
Regards,<br>
<br>
Joop<br>
<br>
<br>
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