<div dir="ltr">Hi Kevin,<br><div><div class="gmail_extra"><br></div><div class="gmail_extra">I already understood where i was wrong.<br></div><div class="gmail_extra">Here my answers,<br></div><div class="gmail_extra"><br>
<div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
Message: 12<br>
Date: Fri, 22 Aug 2014 09:59:41 -0400<br>
From: Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>><br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Upgrade RT 3.8.7 to 4.0.1<br>
Message-ID: <<a href="mailto:20140822135941.GE3071@jibsheet.com">20140822135941.GE3071@jibsheet.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
On Mon, Aug 18, 2014 at 06:02:41PM -0300, Felipe Agnelli Barbosa wrote:<br>
><br>
> 4. Apply upgrade the schema at the current server and after in the new server<br>
> $perl /usr/share/request-tracker3.8/etc/upgrade/[1]<a href="http://upgrade-mysql-schema.pl" target="_blank">upgrade-mysql-schema.pl</a> rtdb<br>
> root password > queries.sql<br>
> $mysql -u root -p rtdb < queries.sql<br>
<br>
Why?<br>
Step 1 of<br>
<a href="http://bestpractical.com/docs/rt/4.0/UPGRADING.mysql.html" target="_blank">http://bestpractical.com/docs/rt/4.0/UPGRADING.mysql.html</a><br>
tells you not to run that<br>
 <br></blockquote><div>ok <br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
> 5. Run the upgrade database at the new server<br>
> $rt-setup-database-4 --prompt-for-dba-password --action upgrade<br>
<br>
I assume this has not completed properly<br>
<br></blockquote><div>here, i receive following msg,<br><br>Processing 3.8.8<br>Now inserting data.<br>[ [warning]: Couldn't set SortOrder: That is already the current value (/usr/share/request-tracker4/etc/upgrade/3.8.8/content:32)<br>
Processing 3.8.9<br>Now inserting data.<br>[warning]: Use of uninitialized value in string eq at /usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1. (/usr/share/request-tracker4/lib/RT/Template.pm:656)<br>
[warning]: Use of uninitialized value in string eq at /usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1. (/usr/share/request-tracker4/lib/RT/Template.pm:656)<br>[warning]: Use of uninitialized value in string eq at /usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1. (/usr/share/request-tracker4/lib/RT/Template.pm:656)<br>
Processing 3.9.1<br>Now inserting data.<br>Processing 3.9.2<br>Now inserting data.<br>Processing 3.9.3<br>Now populating database schema.<br>Processing 3.9.5<br>Now populating database schema.<br>Processing 3.9.6<br>Now populating database schema.<br>
Processing 3.9.7<br>Now populating database schema.<br>Now inserting data.<br>Processing 3.9.8<br>Now populating database schema.<br>Now inserting data.<br>Processing 4.0.0rc2<br>Now populating database schema.<br>Processing 4.0.0rc4<br>
Now populating database schema.<br>Processing 4.0.0rc7<br>Now inserting data.<br>Processing 4.0.1<br>Now inserting data.<br>Processing 4.0.3<br>Now inserting data.<br>Processing 4.0.4<br>Now inserting data.<br>Processing 4.0.6<br>
Now populating database schema.<br>Now inserting data.<br>Processing 4.0.9<br>Now inserting data.<br>Processing 4.0.12<br>Now populating database schema.<br>Processing 4.0.13<br>Now populating database schema.<br>Processing 4.0.18<br>
Now inserting data.<br>Processing 4.0.19<br>Now populating database schema.<br>Now inserting data.<br>Done.<br><br></div><div>Whats mean the warning message? and more, after that, when I restarted webserver, i receive too a msg, like that,<br>
<br>[warning]: Use of uninitialized value in numeric eq (==) at /usr/share/request-tracker4/lib/RT/ScripAction.pm line 202. (/usr/share/request-tracker4/lib/RT/ScripAction.pm:202)<br><br></div><div><br></div><div>Thank you for your help,<br>
<br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
> 6. Start webserver at the new server<br>
> $service apache2 start<br>
><br>
> Than, i can do login once after changing my password and i can't create ticket<br>
> neither change the owner they.<br>
<br>
Show the schema of your Users table, although if your ACL table is<br>
also messed up then you've not completed the upgrade.<br>
<br>
Show your database upgrade.<br>
<br>
-kevin<br>
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<span class=""><font color="#888888"><br>
</font></span></blockquote></div><br><br clear="all"><br>-- <br>" A dúvida é o principio da sabedoria "<br><br>
</div></div></div>