<div dir="ltr">Do I need to do any setting of the week on server?<br><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Sep 2, 2014 at 3:59 PM, Chrilly Cheng <span dir="ltr"><<a href="mailto:chrilde@gmail.com" target="_blank">chrilde@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr">Hi Guys,<div><br></div><div>I was trying to create a qeury which returns all open tickets whose "Proposed Start Date" are in this week, from specific queue. I tried with some build-in variables in searching as showing below:</div>
<div><br></div><div>Queue = 'ChangeRequest' AND ( Status != 'rejected' AND Status != 'resolved' ) AND 'CF.{Proposed Start Time}' > 'last Sunday' AND 'CF.{Proposed Start Time}' < 'Sunday'</div>
<div><br></div><div>but this query returns nothing. <span style="font-family:arial,sans-serif;font-size:13px">BTW, "Proposed Start Time" is a datetime custom field applied to this queue.</span></div><div><br></div>
<div>Can you please help to check on this, see whether it doesn't work? Many thanks.</div><div><br></div><div><br></div><div>Br</div><div>Vodar</div>
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