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<p class=MsoNormal>Good Day,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have rt 4.0.8 installed, and some of our users, when they
have a ticket open and select the top action, they do not have the option to “forward”
how do I give them that right?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:12.0pt'>Jeff Fioravanti<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Desktop Support Analyst<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>jfioravanti@primax.us<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>P 781-756-8247 (direct) | Fax
781-246-5609<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'> <img
width=64 height=21 id="Picture_x0020_1" src="cid:image001.gif@01CFCC11.9FA429C0"
alt="Primax logo autosignature"> </span><span style='font-size:10.0pt'>516
Edgewater Dr., Wakefield, MA 01880 ▪ www.primax.us</span><span
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<p class=MsoNormal><b><span style='font-size:9.0pt;color:#333333'>Confidentiality
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applicable law. If you are not the intended recipient any disclosure,
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