<div dir="ltr">Can we take this offlist, please? I can help you set it up from there.<div><br></div><div>First I don't understand why your file is named .tmp. In a monolithic config, you should be getting something like 'error in line XXX of exim4.config....</div><div><br></div><div>I am on skype as <a href="mailto:odhiambo@outlook.com">odhiambo@outlook.com</a> or pipind. Please catch me on that if possible, else let's move into private e-mail I help you troubleshoot.</div><div><br></div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 14 September 2014 12:36, Theodotos Andreou <span dir="ltr"><<a href="mailto:theo@ubuntucy.org" target="_blank">theo@ubuntucy.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div text="#000000" bgcolor="#FFFFFF">
    <div>OK I used dpkg-reconfigure to switch to
      a monolithic format. Now I get:<br>
      <br>
      <pre># dpkg-reconfigure exim4-config 
 * Stopping MTA for restart
   ...done.
 * Restarting MTA
   ...done.
ALERT: exim paniclog /var/log/exim4/paniclog has non-zero size, mail system possibly broken
</pre>
      The panilog says:<br>
      <pre># cat /var/log/exim4/paniclog
2014-09-13 08:20:06 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
  main option "rt_transport" unknown
2014-09-14 04:00:43 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
  main option "rt_transport" unknown
2014-09-14 10:06:32 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
  main option "rt_transport" unknown
</pre>
      What now?<div><div class="h5"><br>
      <br>
      On 14/09/2014 12:14 ěě, Odhiambo Washington wrote:<br>
    </div></div></div><div><div class="h5">
    <blockquote type="cite">
      <div dir="ltr">You probably need to run some command to regenerate
        your configs for Exim4 so that the transport can be detected. I
        only know how to use the monolithic Exim4 configuration, not the
        split config. Maybe:
        <div><br>
        </div>
        <div>sudo dpkg-reconfigure exim4-config<br>
        </div>
        <div><br>
        </div>
        <div><br>
        </div>
        <div><br>
        </div>
        <div><br>
        </div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On 14 September 2014 11:49, Theodotos
          Andreou <span dir="ltr"><<a href="mailto:theo@ubuntucy.org" target="_blank">theo@ubuntucy.org</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi all,<br>
            <br>
            I am trying to setup an RT 4.0 system with exim4. I want it
            to be queue agnostic, so the manual advised to use this
            setup:<br>
            <br>
            # cat /etc/exim4/conf.d/main/90_exim4-config_requesttracker<br>
            RT_USER=www-data<br>
            RT_URL=<a href="https://logs.markouassociates.com" target="_blank">https://logs.markouassociates.com</a><br>
            <br>
            rt_transport:<br>
             driver = pipe<br>
             user = RT_USER<br>
             command = rt-mailgate \<br>
             --action '${if def:local_part_suffix
            {comment}{correspond}}' \<br>
             --queue "$local_part" \<br>
             --url RT_URL --no-verify-ssl<br>
            <br>
            rt_router:<br>
             driver = accept<br>
             local_part_prefix = rt-<br>
             administration<br>
             local_part_suffix_optional<br>
             local_part_suffix = -comment<br>
             transport = rt_transport<br>
            <br>
            But when I try to restart exim4 this is what I get:<br>
            <br>
            # service exim4 restart<br>
             * Stopping MTA for restart<br>
            2014-09-14 10:06:32 Exim configuration error in line 218 of
            /var/lib/exim4/config.autogenerated.tmp:<br>
              main option "rt_transport" unknown<br>
            Invalid new configfile /var/lib/exim4/config.autogenerated.tmp,
            not installing<br>
            /var/lib/exim4/config.autogenerated.tmp to
            /var/lib/exim4/config.autogenerated<br>
            <br>
            I know I must be doing something fundamentally wrong here
            but as an exim noob, I can't  figure it out.<br>
            <br>
            I am using RT 4.0.19 and exim4 4.82 both installed from the
            stock Ubuntu 14.04 (64 bit) packages.<br>
            <br>
            Any ideas?<span><font color="#888888"><br>
                <br>
                <br>
                -- <br>
                RT Training - Boston, September 9-10<br>
                <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br>
              </font></span></blockquote>
        </div>
        <br>
        <br clear="all">
        <div><br>
        </div>
        -- <br>
        Best regards,<br>
        Odhiambo WASHINGTON,<br>
        Nairobi,KE<br>
        +254733744121/+254722743223<br>
        "I can't hear you -- I'm using the scrambler."<br>
      </div>
    </blockquote>
    <br>
  </div></div></div>

</blockquote></div><br><br clear="all"><div><br></div>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>"I can't hear you -- I'm using the scrambler."<br>
</div>