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<p class="MsoNormal"><span lang="EN-US">Hi everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We have a customer who owns multiples companies. We want him to be able to see their tickets in a specific queue (technical support) ; without being CC on every ticket (he doesn’t want to receive mails, just be able to
see tickets). We don’t want to create another queue just for this customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I thought of a scrip with condition “requestor is member of this group” but I don’t know which right should I grant.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Yellow Adrien</span><span style="mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<span style="mso-fareast-language:FR"><img width="117" height="56" id="Image_x0020_1" src="cid:image001.jpg@01CFD0D2.07A076E0" alt="Description : cid:image001.jpg@01CD195D.F974B280"><span style="color:navy"><br>
<a href="http://www.yellownetwork.fr/" target="_blank"><b><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:navy">www.yellownetwork.fr</span></b></a>
</span></span><span style="font-size:12.0pt;color:navy;mso-fareast-language:FR"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:navy;mso-fareast-language:FR"><o:p> </o:p></span></p>
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<b><span style="font-size:13.5pt;font-family:"Andalus","serif";color:navy;mso-fareast-language:FR">Adrien Tacquard</span></b><b><span style="font-size:13.5pt;font-family:"Andalus","serif";color:navy;mso-fareast-language:FR"><o:p></o:p></span></b></p>
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<b><span style="font-size:10.0pt;font-family:"Andalus","serif";color:navy;mso-fareast-language:FR"><a href="mailto:aTacquard@yellownetwork.fr"><span style="color:blue">aTacquard@yellownetwork.fr</span></a><o:p></o:p></span></b></p>
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<span style="font-size:10.0pt;font-family:"Andalus","serif";color:navy;mso-fareast-language:FR">66 rue du Maréchal Ney - 85000 La Roche sur Yon<br>
Tél. 02 51 44 81 51 <br>
Mobile 06 47 33 73 84 </span><span style="color:navy;mso-fareast-language:FR"> </span>
<span style="font-size:12.0pt;color:navy;mso-fareast-language:FR"><o:p></o:p></span></p>
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