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<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:DE">I’m trying to install and configure the ExtractCustomFieldValues extension.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:DE">What I’ve done until now is:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-GB"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB">Download & Install extension<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-GB"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB">Create a Template called ExtractCF with following content:<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:34.8pt"><i><span lang="EN-GB">Kategorie Service|Body|Kategorie Service-> (.+)$||q|<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB"> </span></i><span lang="EN-GB">As you can see “Kategorie Service” is the name of my CF.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-GB"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB">Create a scrip called ExtractCF with condition “on create”, ation “Extract Custom Field Values” and template “ExtractCF”<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-GB"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB">Create a Ticket with content “Kategorie Service->test” in body through WebInterface<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><![if !supportLists]><span lang="EN-GB"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-GB">It did not work.<o:p></o:p></span></p>
<p class="MsoListParagraph"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">In the error logs I cannot find any hint.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">What can I do?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Best regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Bernhard<o:p></o:p></span></p>
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