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<p class=MsoNormal>We are a small company but have noticed over the past couple
of days that certain users, within a specific group/queue, are seeing multiple instances
of their own name and a number of names that unrecognizable when they select
the drop down menu labeled “Owner” while accessing rt. Only 4-5 users have
reported this issue, but it is not across the board; thoughts on how to fix?
Thanks.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><b><span style='font-size:12.0pt'>Jeff Fioravanti<o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:10.0pt'>Desktop Support Analyst<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt'>jfioravanti@primax.us<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt'>P 781-756-8247 (direct) | Fax
781-246-5609<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'> <img
width=64 height=21 id="Picture_x0020_1" src="cid:image001.gif@01CFE15E.2FFC8F10"
alt="Primax logo autosignature">  </span><span style='font-size:10.0pt'>516
Edgewater Dr., Wakefield, MA 01880 ▪ www.primax.us</span><span
style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Myriad Pro","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><b><span style='font-size:9.0pt;color:#333333'>Confidentiality
Statement<o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:9.0pt;color:#333333'>This e-mail and
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