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    <div class="moz-cite-prefix"><font size="-1"><font face="Calibri">Kevin,<br>
          <br>
          I just reinstalled .23_01 - Double-checked that it was infact
          ExternalAuth.pm .23_01 and yes, it is still working. Here are
          logs from a successful login and thanks again: <br>
          <br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Attempting to use
          external auth service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:424)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Calling UserExists
          with $username (wclarke) and $service (My_LDAP)
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:465)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: UserExists params:<br>
          username: wclarke , service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP Search === 
          Base: dc=simons-rock,dc=edu == Filter:
          (&(objectClass=*)(uid=wclarke)) == Attrs: uid,mail
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Password validation
          required for service - Executing...
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:517)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Trying external
          auth service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:153)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP Search === 
          Base: dc=simons-rock,dc=edu == Filter:
          (&(uid=wclarke)(objectClass=*)) == Attrs: dn
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:186)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Found LDAP DN:
          uid=wclarke,ou=People,dc=simons-rock,dc=edu
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:220)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [info]:
          RT::Authen::ExternalAuth::LDAP::GetAuth External Auth OK (
          My_LDAP ): wclarke
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:301)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP password
          validation result: 1
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:696)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Password Validation
          Check Result:  1
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:521)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Authentication
          successful. Now updating user information and attempting
          login.
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:541)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: UserExists params:<br>
          username: wclarke , service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP Search === 
          Base: dc=simons-rock,dc=edu == Filter:
          (&(objectClass=*)(uid=wclarke)) == Attrs: uid,mail
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: UserExists params:<br>
          username: wclarke , service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP Search === 
          Base: dc=simons-rock,dc=edu == Filter:
          (&(objectClass=*)(uid=wclarke)) == Attrs: uid,mail
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: No d_filter
          specified for this LDAP service ( My_LDAP ), so considering
          all users enabled
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:529)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]:
          RT::Authen::ExternalAuth::CanonicalizeUserInfo called by
          RT::Authen::ExternalAuth
          /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
          885 with: Name: wclarke
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:792)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Attempting to get
          user info using this external service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:800)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Attempting to use
          this canonicalization key: Name
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:809)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: LDAP Search === 
          Base: dc=simons-rock,dc=edu == Filter:
          (&(objectClass=*)(uid=wclarke)) == Attrs: uid,mail
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:357)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [info]:
          RT::Authen::ExternalAuth::CanonicalizeUserInfo returning
          EmailAddress: <a class="moz-txt-link-abbreviated" href="mailto:wclarke@simons-rock.edu">wclarke@simons-rock.edu</a>, Name: wclarke,
          RealName: 
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:868)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: UPDATED user (
          wclarke ) from External Service
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:669)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [info]: Successful login for
          wclarke from 10.30.2.210
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:581)<br>
          [3696] [Tue Oct  7 16:33:47 2014] [debug]: Autohandler called
          ExternalAuth. Response: (1, Successful login)
          (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:16)<br>
           </font></font><br>
      <pre class="moz-signature" cols="72">William Clarke
ITS System Administrator
Bard College at Simon's Rock
84 Alford Road
Great Barrington, MA  01230
(413) 528-7428 (voice)
(413) 528-7405 (fax)
<a class="moz-txt-link-abbreviated" href="mailto:wclarke@simons-rock.edu">wclarke@simons-rock.edu</a></pre>
      On 10/7/2014 12:21 PM, Kevin Falcone wrote:<br>
    </div>
    <blockquote
cite="mid:3955_1412698945_54341340_3955_167_1_20141007162150.GF2788@jibsheet.com"
      type="cite">
      <pre wrap="">On Tue, Oct 07, 2014 at 11:46:57AM -0400, William Clarke wrote:
</pre>
      <blockquote type="cite">
        <pre wrap="">Ouch, I apologize I missed that. I was initially using .23 release but then
later installed the latest dev .23_01 in hopes all my problems would vanish.
Well just reinstalled .23 just now and the logs I'm seeing might be a little
more interesting to us all. Oh and it really helps when I add the following as
you suggested, I didn't leave that out intentionally....

Set( $ExternalInfoPriority, ["My_LDAP"] );

External Auth is working like a charm now.... so THANK YOU KEVIN!!!!!
</pre>
      </blockquote>
      <pre wrap="">
If you have cycles, would you confirm that 0.23_01 works too now that you've
added in the InfoPriority line?

It'll help us be more confident eventually releasing that as 0.24.

Thanks

-kevin
</pre>
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