<div dir="ltr">Thanks Scott, here is the output:<div><br></div><div><span style="font-family:arial,sans-serif;font-size:13px">ls -l /etc/group</span><br></div><div><div>-rw------- 1 root root 733 Nov 5 14:45 /etc/group</div></div><div><br></div><div><span style="font-family:arial,sans-serif;font-size:13px">ls -l /path/to/php.ini</span><br></div><div>-rw-r--r-- 1 root root 63K Oct 20 04:03 php.ini<br></div><div><br></div><div>there is no group file in /var/spool/postfix/etc/. Contents:</div><div><div>-rw-r--r-- 1 root root 276 Nov 5 16:12 hosts</div><div>-rw-r--r-- 1 root root 3543 Nov 5 16:12 localtime</div><div>-rw-r--r-- 1 root root 475 Nov 5 16:12 nsswitch.conf</div><div>-rw-r--r-- 1 root root 82 Nov 5 16:12 resolv.conf</div><div>-rw-r--r-- 1 root root 19398 Nov 5 16:12 services</div><div>drwxr-xr-x 3 root root 18 Nov 5 14:19 ssl</div></div><div><br></div><div>grep setgid /etc/postfix/<a href="http://main.cf">main.cf</a><br></div><div>output nothing.</div><div><br></div><div>Not sure about mailer config, but below is phpinfo:</div><div><a href="https://www.dropbox.com/s/iifcc3cb4cw1kx5/phpinfo.txt?dl=0">https://www.dropbox.com/s/iifcc3cb4cw1kx5/phpinfo.txt?dl=0</a><br></div><div><br></div><div>Thank you so much for looking into it!</div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr">Livy<br><br>Wei Li<br>Computing and Telecommunications Center<br>Fort Hays State University<br>785.628.4643<br><a href="mailto:livy@fhsu.edu" target="_blank">livy@fhsu.edu</a><br><div></div></div></div></div>
<br><div class="gmail_quote">On Fri, Nov 7, 2014 at 2:35 PM, Scott Undercofler <span dir="ltr"><<a href="mailto:scottu@huenix.com" target="_blank">scottu@huenix.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Several things:<br>
<br>
ls -l /etc/group<br>
<br>
ls -l /path/to/php.ini<br>
<br>
ls -l /var/spool/postfix/etc/group<br>
<br>
[ -f /var/spool/postfix/etc/group ] && cat
/var/spool/postfix/etc/group<br>
<br>
<br>
<br>
Also, grep setgid from your <a href="http://main.cf" target="_blank">main.cf</a>. And whats in the mailer config
from php? A phpinfo might be nice too.<div><div class="h5"><br>
<br>
<br>
<div>On 11/07/2014 03:29 PM, Livy Li wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Thanks Darin for your reply, but I'm not running
anything in chroot. :(
<div class="gmail_extra"><br clear="all">
<div>
<div>
<div dir="ltr">Livy<br>
<br>
</div>
</div>
</div>
<br>
<div class="gmail_quote">On Fri, Nov 7, 2014 at 2:10 PM, Darin
Perusich <span dir="ltr"><<a href="mailto:darin@darins.net" target="_blank">darin@darins.net</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Are you
running postfix in a chroot? If so perhaps the chroot
needs to<br>
be updated.<br>
--<br>
Later,<br>
Darin<br>
<div>
<div><br>
<br>
On Fri, Nov 7, 2014 at 1:48 PM, <<a href="mailto:livy@fhsu.edu" target="_blank">livy@fhsu.edu</a>>
wrote:<br>
> Hello All,<br>
><br>
> I'm having a weird problem where RT can't send
out going emails. I'm using<br>
> Postfix and running sendmail command from the
shell works fine, just<br>
> whenever a new ticket gets created or a comment
was added, RT is not able to<br>
> send outgoing emails.<br>
><br>
> On the web interface, it says:<br>
> The RT System itself - Sending the previous mail
has failed. Please contact<br>
> your admin, they can find more details in the
logs.<br>
><br>
> In syslogs, the following error is thrown:<br>
> Nov 7 09:04:30 *** postfix/sendmail[30696]:
fatal: file<br>
> /etc/postfix/<a href="http://main.cf" target="_blank">main.cf</a>:
parameter setgid_group: unknown group name: postdrop<br>
><br>
> At first I thought a misconfigured postfix is
causing the problem, but again<br>
> I can run sendmail command from the shell and it
sends out email with no<br>
> problem.<br>
><br>
> I do have the postdrop group in my /etc/group
file.<br>
><br>
> What's weird is there is no "setgid_group" in
file /etc/postfix/<a href="http://main.cf" target="_blank">main.cf</a>.<br>
><br>
> Below is output of postconf -n:<br>
><br>
> alias_database = hash:/etc/aliases<br>
> alias_maps = hash:/etc/aliases<br>
> append_dot_mydomain = no<br>
> biff = no<br>
> config_directory = /etc/postfix<br>
> inet_interfaces = all<br>
> inet_protocols = ipv4<br>
> mailbox_size_limit = 0<br>
> mydestination = [domain], [domain], localhost<br>
> myhostname = [domain]<br>
> mynetworks = <a href="http://127.0.0.0/8" target="_blank">127.0.0.0/8</a>
[::ffff:127.0.0.0]/104 [::1]/128<br>
> myorigin = /etc/mailname<br>
> readme_directory = no<br>
> recipient_delimiter = +<br>
> relayhost = [some ip]<br>
> smtp_tls_session_cache_database =
btree:${data_directory}/smtp_scache<br>
> smtpd_banner = $myhostname ESMTP I.T., have you
tried turning it off and on<br>
> again?<br>
> smtpd_client_restrictions = reject_rbl_client <a href="http://bl.spamcop.net" target="_blank">bl.spamcop.net</a>,<br>
> reject_unauth_pipelining, permit<br>
> smtpd_data_restrictions =
reject_unauth_pipelining, permit<br>
> smtpd_helo_required = yes<br>
> smtpd_helo_restrictions =
reject_invalid_helo_hostname,<br>
> reject_non_fqdn_helo_hostname,
reject_unauth_pipelining, permit<br>
> smtpd_recipient_restrictions =
reject_non_fqdn_recipient,<br>
> reject_unknown_recipient_domain,
reject_unauth_destination,<br>
> reject_unauth_pipelining,
permit_auth_destination, permit_mynetworks<br>
> smtpd_timeout = 30s<br>
> smtpd_tls_cert_file =
/etc/ssl/certs/ssl-cert-snakeoil.pem<br>
> smtpd_tls_key_file =
/etc/ssl/private/ssl-cert-snakeoil.key<br>
> smtpd_tls_session_cache_database =
btree:${data_directory}/smtpd_scache<br>
> smtpd_use_tls = yes<br>
><br>
><br>
> I'm running RT 4.2.8 on a Debian Wheezy box with
MySQL server. Anyone has<br>
> any insight to my problem? Any suggestions is
greatly appreciated!<br>
><br>
> Livy<br>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</blockquote>
<br>
</div></div></div>
</blockquote></div><br></div>