<div dir="ltr"><div><div><div>Hi Andy,<br><br></div>I wrote an extension about a year ago to be able to paste an image as an attachment in RT 4.2<br></div>feel free to use it and send me feedback if you have any problem<br><br><a href="https://github.com/valmiRe/rt-extension-pasteimageattachment">https://github.com/valmiRe/rt-extension-pasteimageattachment</a><br><br></div>Rémi<br><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">2014-12-06 20:43 GMT+01:00 Andreas Badur <span dir="ltr"><<a href="mailto:balou@closeup.de" target="_blank">balou@closeup.de</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello,<br>
<br>
when I try to paste a screenshot into a ticket (in the editor field), I can<br>
see the picture.<br>
After clicking on Update Button, the picture is gone. In the Webinterface,<br>
the picture is not shown.<br>
<br>
In the mails sended by RT, there I found this:<br>
<br>
<img<br>
src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAGYAAAAvCAYAAAARiL/GAAAAA<br>
XNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAANDSURBVHhe7<br>
ZtPSBVBHMd/hcF7ryz/l2WkGWYlGSaBQXiQiMhLEF0KCbokdDKCiOpQEEHUKahLl6hbUAejAg2kM<br>
AkLozxkkv2RzExTyp5QUH2nGdm2fe+Nu+zyI38feOzOvB2ezGd+v5nZXef8/A0J7JirjwIzRAxTR<br>
AxTRAxTrMX09o/R4PBXmkz+0DWCF5/Gp6iz54Mu+cdqVfbs5SgV5cXp5r0Bevg0+I/+z9RVL6G9j<br>
RX04vU41awp1LUzx0oMRsGdB2/p2q0+XSOkY2tdCTXvrqJ4LEvXzByrVFaQE6O2rne6JGSis2c4k<br>
BQgkz9TRAxTRAxTRAxTRAxTRAxTRAxTrJ/H7DvWTsOjSV1Kz5H9NVRfu1SX/mYy+Z12tdzVJXv27<br>
KhQO+rtza26Jj1XTjeov/fwuU66dKJe1R042aGOYTM/Po+un9+mS/4ILWIgAJ3o/viRMhsJtj0NQ<br>
O26Ijp1cBO9GfpCK4qz1REj+vbFRn0F0cjnJDUdbZ+OFoDvr7b2qdtD7sg09ZlI185EF+52YOSDj<br>
u73dObyE3UeFSzmGEQSpCD9PO8fm46uRCyLzh7arDoNnWeudUox1x6/8EjJg8R02LTDQLnRPqC+h<br>
5RUaTlMQhOD0YbR7f6go53cfzykz0iJcIK0hznCi7XluarTDN29H1XUbdlYrGu8sWmHSDUR1NY1q<br>
I6I8CiJfI5xdzRujxu6e0eoalWeEphp8izMjauR7JSOke6W68am3bepf585rS7N0WfRwGq5jDwOe<br>
UgvJuJMzvcC6c0tHnNSJvy2ixJWYgxIL+gspBxMwl4gIjdUFuiSPX7bRQ0rMYgQ5xxUuizbM6<br>
<br>
0Ak/ackzbSX7oIA37bRU1oy2WTirxAqvIC9VhCm3bOzSgm450NZeo7pCKzfMWKyiylsaJLtVgw+G<br>
0XNaHs/Gc7rHf+QjBEDFNEDFNEDFNEDFNEDFNETAgsSATfHlqJwSuy6yvydUnIxMqSRTQ6MaVL/r<br>
DaYOKeVWVZjtp94/VPITXlyxdSS1O12owHGczWO3+88b84P6He+hdSg39TeTU4oQQlYn+egPrBWo<br>
wQLTL5M0XEMEXEMEXEMEXEMEXEMEXEMEXEMEXEsIToF9rJiZVEKYfKAAAAAElFTkSuQmCC" /><br>
<br>
But the picture would not be shown in the emails.<br>
<br>
Is there a way to use copy and paste for screenshots?<br>
<br>
I know, that I can save the pic and attach it to the ticket or send the<br>
picture as email to the ticket system, but our users would like to use copy<br>
and paste.<br>
<br>
Thank you for your help.<br>
<br>
Kind regards<br>
Andy<br>
<br>
<br>
<br>
</blockquote></div><br></div>