<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_1_1421494191361_5080" class="" style=""><span class="" id="yui_3_16_0_1_1421494191361_5095" style="font-family: Verdana, Arial, Helvetica; font-size: small;">>If I understand you correctly, you need to make your user "privileged." </span><br class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><span class="" id="yui_3_16_0_1_1421494191361_5094" style="font-family: Verdana, Arial, Helvetica; font-size: small;">>Unprivileged users are forced to use the Self Service area. </span><br class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><br class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><span class="" id="yui_3_16_0_1_1421494191361_5111" style="font-family: Verdana, Arial, Helvetica; font-size: small;">>I don't know what you mean by 'edit "username" to "user"'. Are you trying </span><br class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><span class="" id="yui_3_16_0_1_1421494191361_5112" style="font-family: Verdana, Arial, Helvetica; font-size: small;">>to change the visible wording on the login page? </span><br class="" style=""></div><div id="yui_3_16_0_1_1421494191361_5080" class="" style=""><span class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><br class="" style=""></span></div><div id="yui_3_16_0_1_1421494191361_5080" dir="ltr" class="" style=""><span class="" id="yui_3_16_0_1_1421494191361_5143" style="font-family: Verdana, Arial, Helvetica; font-size: small;">Yes i want to change </span><span class="" id="yui_3_16_0_1_1421494191361_5165" style="font-family: Verdana, Arial, Helvetica; font-size: small;">visible wording on the login page.</span></div><div id="yui_3_16_0_1_1421494191361_5080" dir="ltr" class="" style=""><span class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><br class="" style=""></span></div><div id="yui_3_16_0_1_1421494191361_5080" dir="ltr" class="" style=""><span class="" id="yui_3_16_0_1_1421494191361_5330" style="font-family: Verdana, Arial, Helvetica; font-size: small;">i have changed permission </span><span class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;">RT_SitecConfig.pm (775 & 777) but it doesn't work.</span></div><div id="yui_3_16_0_1_1421494191361_5080" dir="ltr" class="" style=""><span class="" style="font-family: Verdana, Arial, Helvetica; font-size: small;"><br class="" style=""></span></div><div id="yui_3_16_0_1_1421494191361_5080" dir="ltr" class="" style=""><span class="" id="yui_3_16_0_1_1421494191361_5331" style="font-family: Verdana, Arial, Helvetica; font-size: small;">what i have to do?</span></div><div class="" style="" id="yui_3_16_0_1_1421494663200_4476"><br class="" style=""></div></div></body></html>