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<p class="MsoPlainText">Hi,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US">Just a small not for other
<span class="SpellE">admins</span>: If you lock a ticket with RT-Extension-TicketLocking-0.12, the lock show like (1) for other users.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US">You can fix this by copy
<span class="SpellE">ShowLock</span> to your local area <o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><span style="mso-spacerun:yes"> </span><span style="mso-spacerun:yes"> </span><span class="SpellE">mkdir</span> -p /opt/rt4/local/html/Elements<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><span style="mso-spacerun:yes">
</span>cp -local/<span class="SpellE">plugins</span>/RT-Extension-<span class="SpellE">TicketLocking</span>/html/Elements/<span class="SpellE">ShowLock</span> /opt/rt4/local/html/Elements<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US">and change it like
<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><span style="mso-tab-count:1">
</span>/opt/rt4/local/html/Elements/ShowLock:45 </span><span lang="EN-US" style="mso-ansi-language:EN-US;mso-fareast-language:DE;mso-no-proof:yes"><o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US;mso-fareast-language:DE;mso-no-proof:yes"><span style="mso-spacerun:yes"> </span>- <&|/l, $TicketLabel, $u_str, $ago &>[_1] has been locked by [_2] for [_3]</&>.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US;mso-fareast-language:DE;mso-no-proof:yes"><span style="mso-spacerun:yes">
</span>+ <%$TicketLabel%> has been locked by <%$u_str |n%> for <%$ago%>.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US">regards<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US">Danny<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><b style="mso-bidi-font-weight:normal"><span lang="EN-US" style="mso-ansi-language:EN-US">(1) Lock for other users<o:p></o:p></span></b></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE;mso-no-proof:yes"><img width="812" height="131" id="Bild_x0020_1" src="cid:image001.png@01D0331E.A2BFD220"></span><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
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