<div dir="ltr">HTML tables are mostly displaying as expected on my installation (ignoring missing images and CSS). I'm running v4.2.7 though; I guess it's possible that a regression has occurred in a later version.<div><br></div><div>There are no other relevant settings in my RT_SiteConfig.pm file, and I'm 90% sure that I didn't add any special flags when I ran the "configure" script.</div><div><br></div><div>Looking at the code, HTML::Gumbo would be ignored if it failed to install properly for some reason. Are you seeing anything interesting in RT's debug logs? I remember having to grab a very fresh HTML::Gumbo version because of some installation issue I encountered with an older (but still somewhat recent) one.</div><div><br></div><div>Lastly, you've probably already done this, but for the sake of documentation, RT would need to be restarted after the installation of this module.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 19 January 2015 at 18:56, Guadagnino Cristiano <span dir="ltr"><<a href="mailto:guadagnino.cristiano@creval.it" target="_blank">guadagnino.cristiano@creval.it</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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I have both already set. Is it working in your system?<br>
Did you need to add something to the config command line?<br>
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<b>Da:</b> Alex Peters <a href="mailto:alex@peters.net" target="_blank">
<alex@peters.net></a><br>
</span><b>Inviato:</b> Mon Jan 19 2015 08:48:45 GMT+0100 (CET)<br>
<b>A:</b> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">
rt-users@lists.bestpractical.com</a> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">
<rt-users@lists.bestpractical.com></a><br>
<b>Cc:</b> Guadagnino Cristiano <a href="mailto:guadagnino.cristiano@creval.it" target="_blank">
<guadagnino.cristiano@creval.it></a><span class=""><br>
<b>Oggetto:</b> Re: [rt-users] RT eats table-tags in html-emails<br>
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<div>Looking at the RT_Config documentation, I think you might need to enable the $TrustHTMLAttachments setting. I know I've enabled that in my local installation.
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<div>You might also need to increase the $MaxInlineBody setting from its default of 12,000 bytes (or set it to 0 to disable size limiting altogether), since things with HTML tables in my experience tend to frequently exceed that limit.</div>
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<div class="gmail_quote">On 19 January 2015 at 18:41, Guadagnino Cristiano <span dir="ltr">
<<a href="mailto:guadagnino.cristiano@creval.it" target="_blank">guadagnino.cristiano@creval.it</a>></span> wrote:<br>
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<div bgcolor="#FFFFFF" text="#000000">I did this while upgrading to 4.2.9 but nothing changed in the dispplay of html tables.<br>
Is there something more that needs to be done?<br>
IIRC this is not very well documented... just a note among the release notes.<br>
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T.I.A.<br>
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Cris<br>
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<b>Da:</b> Alex Peters <a href="mailto:alex@peters.net" target="_blank">
<alex@peters.net></a><br>
<b>Inviato:</b> Sat Jan 17 2015 01:09:38 GMT+0100 (CET)<br>
<b>A:</b> <a href="mailto:ktm@rice.edu" target="_blank">ktm@rice.edu</a>
<a href="mailto:ktm@rice.edu" target="_blank"><ktm@rice.edu></a>, vinz
<a href="mailto:vinzenz.sinapius@tracetronic.de" target="_blank">
<vinzenz.sinapius@tracetronic.de></a><br>
<b>Cc:</b> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">
<rt-users@lists.bestpractical.com></a><br>
<b>Oggetto:</b> Re: [rt-users] RT eats table-tags in html-emails<br>
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<p dir="ltr">Another solution in recent versions of RT is to install the HTML::Gumbo module from CPAN, which should automatically enable correct display of all HTML in tickets without any coding.</p>
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