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Alex,<br>
you were right: HTML::Gumbo installation failed on my box, but I did not notice it initially.<br>
<br>
Trying to reinstall HTML::Gumbo now, I noticed that 'libtoolize' was missing, so I installed it.
<br>
Unfortunately it fails again because it wants autoconf >= v2.65, and there is only v2.63 in CentOS repository.<br>
<br>
I'll have to wait until CentOS updates the repos.<br>
<br>
Thank you!<br>
<br>
Bye<br>
Cris<br>
<div class="moz-cite-prefix"><br>
<hr>
<b>Da:</b> Alex Peters <a class="moz-txt-link-rfc2396E" href="mailto:alex@peters.net">
<alex@peters.net></a><br>
<b>Inviato:</b> Mon Jan 19 2015 09:06:29 GMT+0100 (CET)<br>
<b>A:</b> Guadagnino Cristiano <a class="moz-txt-link-rfc2396E" href="mailto:guadagnino.cristiano@creval.it">
<guadagnino.cristiano@creval.it></a><br>
<b>Cc:</b> <a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com">
"rt-users@lists.bestpractical.com"</a> <a class="moz-txt-link-rfc2396E" href="mailto:rt-users@lists.bestpractical.com">
<rt-users@lists.bestpractical.com></a><br>
<b>Oggetto:</b> Re: [rt-users] RT eats table-tags in html-emails<br>
</div>
<blockquote cite="mid:CAFdkmpsQ1pc3xU=7O=sZnY3T8HBzerMM=G_ATXffQyKyEiRmmA@mail.gmail.com" type="cite">
<div dir="ltr">HTML tables are mostly displaying as expected on my installation (ignoring missing images and CSS). I'm running v4.2.7 though; I guess it's possible that a regression has occurred in a later version.
<div><br>
</div>
<div>There are no other relevant settings in my RT_SiteConfig.pm file, and I'm 90% sure that I didn't add any special flags when I ran the "configure" script.</div>
<div><br>
</div>
<div>Looking at the code, HTML::Gumbo would be ignored if it failed to install properly for some reason. Are you seeing anything interesting in RT's debug logs? I remember having to grab a very fresh HTML::Gumbo version because of some installation issue
I encountered with an older (but still somewhat recent) one.</div>
<div><br>
</div>
<div>Lastly, you've probably already done this, but for the sake of documentation, RT would need to be restarted after the installation of this module.</div>
</div>
<div class="gmail_extra"><br>
<p><font style="FONT-SIZE: 9pt" color="#004999" face="Arial"><strong>Cristiano Guadagnino<br>
</strong><br>
Servizio Sistemi Dipartimentali, Periferici e DB<br>
_______________________________<br>
<strong>Bankadati Servizi Informatici Soc.Cons.P.A.</strong><br>
Gruppo bancario Credito Valtellinese<br>
VIA TRENTO, 22 - 23100 SONDRIO<br>
tel +39 0342522172 - fax +39 0342522997<br>
guadagnino.cristiano@creval.it<br>
<a href="http://www.creval.it">www.creval.it</a></font></p>
<p><font style="FONT-SIZE: 8pt" face="Arial"><font style="FONT-SIZE: 9pt"><font style="FONT-SIZE: 8pt"><font color="#000000"><font style="FONT-SIZE: 8pt">Il presente messaggio non è di natura personale ma inviato per esigenze lavorative; l’eventuale messaggio
di risposta potrà essere conosciuto anche da altri soggetti diversi dall’originatore di questo messaggio per dette esigenze o per controllo aziendale. Questo messaggio, corredato dei relativi allegati, contiene informazioni da considerarsi strettamente riservate,
ed è destinato esclusivamente al destinatario sopra indicato, il quale è l'unico autorizzato ad usarlo, copiarlo e, sotto la propria responsabilità, diffonderlo. Chiunque ricevesse questo messaggio per errore o comunque lo leggesse senza esserne legittimato
è avvertito che trattenerlo, copiarlo, divulgarlo, distribuirlo a persone diverse dal destinatario è severamente proibito, ed è pregato di rinviarlo immediatamente al mittente distruggendone l'originale.</font><br>
</p>
</font></font></font></font><br>
<div class="gmail_quote">On 19 January 2015 at 18:56, Guadagnino Cristiano <span dir="ltr">
<<a moz-do-not-send="true" href="mailto:guadagnino.cristiano@creval.it" target="_blank">guadagnino.cristiano@creval.it</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">I have both already set. Is it working in your system?<br>
Did you need to add something to the config command line?<br>
<br>
<div><span class=""><br>
<hr>
<b>Da:</b> Alex Peters <a moz-do-not-send="true" href="mailto:alex@peters.net" target="_blank">
<alex@peters.net></a><br>
</span><b>Inviato:</b> Mon Jan 19 2015 08:48:45 GMT+0100 (CET)<br>
<b>A:</b> <a moz-do-not-send="true" href="mailto:rt-users@lists.bestpractical.com" target="_blank">
rt-users@lists.bestpractical.com</a> <a moz-do-not-send="true" href="mailto:rt-users@lists.bestpractical.com" target="_blank">
<rt-users@lists.bestpractical.com></a><br>
<b>Cc:</b> Guadagnino Cristiano <a moz-do-not-send="true" href="mailto:guadagnino.cristiano@creval.it" target="_blank">
<guadagnino.cristiano@creval.it></a><span class=""><br>
<b>Oggetto:</b> Re: [rt-users] RT eats table-tags in html-emails<br>
</span></div>
<span class="">
<blockquote type="cite">
<div dir="ltr">
<div>Looking at the RT_Config documentation, I think you might need to enable the $TrustHTMLAttachments setting. I know I've enabled that in my local installation.
<div><br>
</div>
<div>You might also need to increase the $MaxInlineBody setting from its default of 12,000 bytes (or set it to 0 to disable size limiting altogether), since things with HTML tables in my experience tend to frequently exceed that limit.</div>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On 19 January 2015 at 18:41, Guadagnino Cristiano <span dir="ltr">
<<a moz-do-not-send="true" href="mailto:guadagnino.cristiano@creval.it" target="_blank">guadagnino.cristiano@creval.it</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0
0 .8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">I did this while upgrading to 4.2.9 but nothing changed in the dispplay of html tables.<br>
Is there something more that needs to be done?<br>
IIRC this is not very well documented... just a note among the release notes.<br>
<br>
T.I.A.<br>
<br>
Cris<br>
<br>
<div><br>
<hr>
<b>Da:</b> Alex Peters <a moz-do-not-send="true" href="mailto:alex@peters.net" target="_blank">
<alex@peters.net></a><br>
<b>Inviato:</b> Sat Jan 17 2015 01:09:38 GMT+0100 (CET)<br>
<b>A:</b> <a moz-do-not-send="true" href="mailto:ktm@rice.edu" target="_blank">ktm@rice.edu</a>
<a moz-do-not-send="true" href="mailto:ktm@rice.edu" target="_blank"><ktm@rice.edu></a>, vinz
<a moz-do-not-send="true" href="mailto:vinzenz.sinapius@tracetronic.de" target="_blank">
<vinzenz.sinapius@tracetronic.de></a><br>
<b>Cc:</b> <a moz-do-not-send="true" href="mailto:rt-users@lists.bestpractical.com" target="_blank">
<rt-users@lists.bestpractical.com></a><br>
<b>Oggetto:</b> Re: [rt-users] RT eats table-tags in html-emails<br>
</div>
<span>
<blockquote type="cite">
<p dir="ltr">Another solution in recent versions of RT is to install the HTML::Gumbo module from CPAN, which should automatically enable correct display of all HTML in tickets without any coding.</p>
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</blockquote>
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<div class="moz-signature">-- <br>
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