<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><span id="yui_3_16_0_1_1422266002999_9868">hi</span></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><span id="yui_3_16_0_1_1422266002999_9354">I have done the following things:<br></span></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><span class="" style=""><br></span></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><span class="" style="" id="yui_3_16_0_1_1422266002999_9863">1- Copy </span>/usr/share/request-tracker4/html/Elements/login.html to /usr/local/share/request-tracker4/html/Elements/login.html</div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><br></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr">2- Modify /usr/local/share/request-tracker4/html/Elements/login.html as desired.</div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><br></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr">3- Clean the Mason Cache and restart.</div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><br></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr">but so forward to Selfservice page whenever login to rt.</div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr"><br></div><div id="yui_3_16_0_1_1422266002999_9028" dir="ltr">help me plz...</div> <div class="qtdSeparateBR"><br><br></div><div class="yahoo_quoted" style="display: block;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir="ltr"> <font size="2" face="Arial"> On Sunday, January 18, 2015 2:13 PM, Alex Peters <alex@peters.net> wrote:<br> </font> </div> <br><br> <div class="y_msg_container"><div id="yiv2384703507"><div><div dir="ltr">To change the HTML of the Login page:<div><ol><li>Copy share/html/Elements/Login.html to local/share/html/Elements/Login.html.<br clear="none"></li><li>Modify local/share/html/Elements/Login.html as desired.</li><li><a rel="nofollow" shape="rect" target="_blank" href="http://requesttracker.wikia.com/wiki/CleanMasonCache">Clean the Mason cache</a> and restart RT to see your changes.</li></ol><div>To make an RT user "privileged," log into RT as a superuser (such as "root") and tick the "Let this user be granted rights (Privileged)" option for the user to be privileged (Admin > Users > Select > user).</div></div><div><br clear="none"></div><div>Note that RT user rights/privileges and UNIX permissions are different things. As such, you should not be giving your RT_SiteConfig.pm file executable permissions.</div></div><div class="yiv2384703507yqt5604254772" id="yiv2384703507yqt01492"><div class="yiv2384703507gmail_extra"><br clear="none"><div class="yiv2384703507gmail_quote">On 18 January 2015 at 21:37, Shahab Sharifzadeh <span dir="ltr"><<a rel="nofollow" shape="rect" ymailto="mailto:sshguard@ymail.com" target="_blank" href="mailto:sshguard@ymail.com">sshguard@ymail.com</a>></span> wrote:<br clear="none"><blockquote class="yiv2384703507gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">>If I understand you correctly, you need to make your user "privileged." </span><br clear="none" style="font-family:Verdana, Arial, Helvetica;font-size:small;"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">>Unprivileged users are forced to use the Self Service area. </span><br clear="none" style="font-family:Verdana, Arial, Helvetica;font-size:small;"><br clear="none" style="font-family:Verdana, Arial, Helvetica;font-size:small;"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">>I don't know what you mean by 'edit "username" to "user"'. Are you trying </span><br clear="none" style="font-family:Verdana, Arial, Helvetica;font-size:small;"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">>to change the visible wording on the login page? </span><br clear="none"></div><div><span style="font-family:Verdana, Arial, Helvetica;font-size:small;"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">Yes i want to change </span><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">visible wording on the login page.</span></div><div dir="ltr"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">i have changed permission </span><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">RT_SitecConfig.pm (775 & 777) but it doesn't work.</span></div><div dir="ltr"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana, Arial, Helvetica;font-size:small;">what i have to do?</span></div><div><br clear="none"></div></div></div></blockquote></div><br clear="none"></div></div></div></div><br><br></div> </div> </div> </div> </div></body></html>