<p dir="ltr">You have raised two separate problems.  I have answered both.  Please follow my other instructions regarding rights.</p>
<div class="gmail_quote">On 27 Jan 2015 8:45 pm, "Shahab Sharifzadeh" <<a href="mailto:sshguard@ymail.com">sshguard@ymail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div dir="ltr"><span>hi</span></div><div dir="ltr"><span>I have done the following things:<br></span></div><div dir="ltr"><span><br></span></div><div dir="ltr"><span>1- Copy </span>/usr/share/request-tracker4/html/Elements/login.html to /usr/local/share/request-tracker4/html/Elements/login.html</div><div dir="ltr"><br></div><div dir="ltr">2- Modify /usr/local/share/request-tracker4/html/Elements/login.html as desired.</div><div dir="ltr"><br></div><div dir="ltr">3- Clean the Mason Cache and restart.</div><div dir="ltr"><br></div><div dir="ltr">but so forward to Selfservice page whenever login to rt.</div><div dir="ltr"><br></div><div dir="ltr">help me plz...</div> <div><br><br></div><div style="display:block"> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"> <div dir="ltr"> <font face="Arial"> On Sunday, January 18, 2015 2:13 PM, Alex Peters <<a href="mailto:alex@peters.net" target="_blank">alex@peters.net</a>> wrote:<br> </font> </div>  <br><br> <div><div><div><div dir="ltr">To change the HTML of the Login page:<div><ol><li>Copy share/html/Elements/Login.html to local/share/html/Elements/Login.html.<br clear="none"></li><li>Modify local/share/html/Elements/Login.html as desired.</li><li><a rel="nofollow" shape="rect" href="http://requesttracker.wikia.com/wiki/CleanMasonCache" target="_blank">Clean the Mason cache</a> and restart RT to see your changes.</li></ol><div>To make an RT user "privileged," log into RT as a superuser (such as "root") and tick the "Let this user be granted rights (Privileged)" option for the user to be privileged (Admin > Users > Select > user).</div></div><div><br clear="none"></div><div>Note that RT user rights/privileges and UNIX permissions are different things.  As such, you should not be giving your RT_SiteConfig.pm file executable permissions.</div></div><div><div><br clear="none"><div>On 18 January 2015 at 21:37, Shahab Sharifzadeh <span dir="ltr"><<a rel="nofollow" shape="rect" href="mailto:sshguard@ymail.com" target="_blank">sshguard@ymail.com</a>></span> wrote:<br clear="none"><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div><span style="font-family:Verdana,Arial,Helvetica;font-size:small">>If I understand you correctly, you need to make your user "privileged." </span><br clear="none" style="font-family:Verdana,Arial,Helvetica;font-size:small"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">>Unprivileged users are forced to use the Self Service area. </span><br clear="none" style="font-family:Verdana,Arial,Helvetica;font-size:small"><br clear="none" style="font-family:Verdana,Arial,Helvetica;font-size:small"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">>I don't know what you mean by 'edit "username" to "user"'. Are you trying </span><br clear="none" style="font-family:Verdana,Arial,Helvetica;font-size:small"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">>to change the visible wording on the login page? </span><br clear="none"></div><div><span style="font-family:Verdana,Arial,Helvetica;font-size:small"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">Yes i want to change </span><span style="font-family:Verdana,Arial,Helvetica;font-size:small">visible wording on the login page.</span></div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica;font-size:small"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">i have changed permission </span><span style="font-family:Verdana,Arial,Helvetica;font-size:small">RT_SitecConfig.pm (775 & 777) but it doesn't work.</span></div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica;font-size:small"><br clear="none"></span></div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica;font-size:small">what i have to do?</span></div><div><br clear="none"></div></div></div></blockquote></div><br clear="none"></div></div></div></div><br><br></div>  </div> </div>  </div> </div></div></blockquote></div>