<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Texto de globo Car";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
mso-fareast-language:EN-US;}
span.EstiloCorreo17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.TextodegloboCar
{mso-style-name:"Texto de globo Car";
mso-style-priority:99;
mso-style-link:"Texto de globo";
font-family:"Tahoma","sans-serif";}
span.hps
{mso-style-name:hps;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=ES-MX link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span class=hps><span lang=EN style='font-family:"Arial","sans-serif";color:#222222'>Good day,</span></span><span lang=EN style='font-family:"Arial","sans-serif";color:#222222'><br><br><span class=hps>To request</span> <span class=hps>your help to</span> <span class=hps>know why</span> <span class=hps>not make</span> <span class=hps>sending</span> <span class=hps>emails</span> <span class=hps>to</span> <span class=hps>create a new</span> <span class=hps>ticket</span> <span class=hps>and</span> <span class=hps>in updating</span> <span class=hps>data and</span> <span class=hps>answer</span> <span class=hps>the ticket.</span><br><br><span class=hps>We are</span> <span class=hps>just beginning</span> <span class=hps>to know</span> <span class=hps>RT</span> <span class=hps>version</span> <span class=hps>we are currently</span> <span class=hps>to implement</span> <span class=hps>is the</span> <span class=hps>4.2.9</span>, I hope <span class=hps>we</span> <span class=hps>can support.</span><br><br><span class=hps>Thanks</span>, Greetings <span class=hps>!!</span></span><o:p></o:p></p><p class=MsoNormal><span style='mso-fareast-language:ES-MX'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>