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<p class="MsoNormal"><span lang="EN-US">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I have one custom field with type “enter multiple values”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE">I tried to create a ticket in CLI and directly enter multiple values into my CF with this command:<o:p></o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="mso-fareast-language:DE"> rt create -t ticket set subject=”test” queue=”test” CF-42=”value1,value2”<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US">after this, my CF had one value “value1,value2”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">strange thing is, when I try to edit the CF with this command<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> rt edit ticket/<ticketnumber> set CF-42=”value1,value2” status=”new”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">(so exactly the same syntax at CF-42=”value1,value2”)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I have 2 values, “value1” and “value2”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can someone explain me, why it is happening like this?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Is there any way directly to create a ticket with multi-value-CF ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Best regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bernhard<o:p></o:p></span></p>
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