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Alex,<br>
I did this: I took a backup of my production RT and restored it on our testing environment.<br>
I perused rt-validator till I had no more warnings (well, I still have a few warnings related to articles: it seems rt-validator cannot fix them).<br>
Then I created a test ticket and resolved it attaching a file.<br>
<br>
As in our production system, the attachment did not get sent, and the last line in RT's log was again this:<br>
<br>
<pre><big>[15371] [Tue Feb 3 15:28:32 2015] [warning]: Couldn't load object RT::Transaction #0 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:3026)</big></pre>
<br>
Any hint?<br>
<br>
Thank you in advance.<br>
<br>
Cris<br>
<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 29/01/2015 21:06, Alex Vandiver wrote:<br>
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<blockquote cite="mid:20150129150646.7a3165cb@umgah.localdomain" type="cite">
<pre wrap="">On Wed, 28 Jan 2015 11:53:53 +0000 Guadagnino Cristiano
<a class="moz-txt-link-rfc2396E" href="mailto:guadagnino.cristiano@creval.it"><guadagnino.cristiano@creval.it></a> wrote:
</pre>
<pre wrap="">(...)
[warning]: Couldn't load object RT::Transaction #0
(/opt/rt4/sbin/../lib/RT/Interface/Web.pm:3026)
but I don't think this is a real problem, since we had have this type
of message for a long time with no apparent symptoms (please reply if
I'm wrong).
</pre>
<pre wrap="">
That warning is extremely worrisome, and I expect the cause of your
problem. You should run `/opt/rt4/sbin/rt-validator`.
- Alex
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</blockquote>
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