<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">On Mar 24, 2015, at 11:49 AM, Bryon Baker <<a href="mailto:bbaker@copesan.com" class="">bbaker@copesan.com</a>> wrote:<br class=""><div><blockquote type="cite" class=""><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 24px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hello all<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Can custom fields be used in graphs? If so can someone point me in the direction of some article explaining how?</div></div></div></blockquote><div><br class=""></div></div><div class="">Yes. Before version 4.2 you perform a search and make sure to select the "Queue" as part of the query so the queue specific CFs are loaded. Once that is done you click "Chart" on the upper right. You can then use the dropdown for "Show chart grouped by" to select any field including custom fields.<br class=""><br class="">In 4.2 however you can graph by multiple custom fields at once. <br class=""><br class="">Example:</div><div class=""><img height="241" width="448" apple-width="yes" apple-height="yes" apple-inline="yes" id="28D04EC7-FA93-45B6-A3DD-834A4E330A97" src="cid:47E07BCD-45AB-4764-B90A-3C7F25D17C13@corp.iweb.com" class=""><br class=""><div class=""><br class=""><div class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Landon Stewart : <a href="mailto:lstewart@iweb.com" class="">lstewart@iweb.com</a></div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Lead Specialist, Abuse and Security Management<br class="">Spécialiste principal, gestion des abus et sécurité<br class=""><a href="http://iweb.com" class="">http://iweb.com</a> : +1 (888) 909-4932</div><div class=""><br class=""></div></div></div></div></div></body></html>