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<p style="margin-top: 0px; margin-bottom: 0px;">Hi list,<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">we're looking at standardising and optimising our update/testing workflow for Request Tracker. Are there any best practices you'd like to recommend?<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">The main points of course are simple:<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">- installing a clone of a current installation<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">- updating and testing<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">- how to best duplicate database<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">- if there are situations in which it's not possible to migrate the db to a new version<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">etc<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">Any pointer is welcome.<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">Thanks,<br>
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<p style="margin-top: 0px; margin-bottom: 0px;">Giuseppe</p>
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<pre><div style="font-family:Calibri,Arial,Helvetica,sans-serif">--</div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt"><strong>Giuseppe Sollazzo</strong></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Senior System Analyst</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><pre style="background-color:rgb(255,255,255)"><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Open Data User Group (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Technical Standards Board (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Health and Social Care Transparency Panel (Department of Health)<br style=""><br></span></div></pre></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Computing Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Information Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">St George's, University of London</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Cranmer Terrace</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">London SW17 0RE</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">gsollazz@sgul.ac.uk</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">+44 20 8725 5160</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">@sgulit</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"><span style="font-size:8pt; background-color:white"><b style=""><i><font color="black" face="Helvetica,sans-serif"><span lang="en-US">St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘</span></font><font color="black" face="Helvetica,sans-serif"><span lang="en">people perform better when they can be themselves’.</span></font></i></b><font face="Helvetica,sans-serif"><br> </font></span><br></div></pre>
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