<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:13px">Hi </span><span style="font-family:arial,sans-serif;font-size:13px;font-weight:bold;white-space:nowrap">everyone,</span><div style="font-family:arial,sans-serif;font-size:13px"><font face="arial, sans-serif"><span style="white-space:nowrap"><b><br></b></span></font><div> I would like to know how to enable an <font face="arial, sans-serif">unprivileged user to be assigned tickets.</font></div><div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif">  Although I'm giving the '</font><font color="#000000"><span style="font-family:arial,helvetica,sans-serif;line-height:15.8429698944092px;text-align:right;background-color:rgb(244,244,244)">OwnTicket' right to  the </span></font>unprivileged<font color="#000000"><span style="font-family:arial,helvetica,sans-serif;line-height:15.8429698944092px;text-align:right;background-color:rgb(244,244,244)"> group I can't see the name of the unprivileged user in dropdown list for theowner field when creating a new ticket. can you please tell what I did wrong </span></font></div><div><br>    Thanks in advance,</div></div></div>