I am pretty sure that owners must be privileged. Just owning the ticket is not very useful. The owner should operate on the ticket eg change status which requires further rights. <br><br>Unsure why an unprivileged user should need to be a ticket owner anyway. I have never encountered such a use case.<br><br>Maybe you can provide some more detail around what you are trying to achieve.<br><br>--<br>Regards, <br><br>Aaron<br><div class="gmail_quote">On Fri, 24 Apr 2015 at 6:14 am ABD EL MALEK BOUBARNOUS <<a href="mailto:abdelmalekboubarnous@student.emi.ac.ma">abdelmalekboubarnous@student.emi.ac.ma</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><span style="font-family:arial,sans-serif;font-size:13px">Hi </span><span style="font-family:arial,sans-serif;font-size:13px;font-weight:bold;white-space:nowrap">everyone,</span><div style="font-family:arial,sans-serif;font-size:13px"><font face="arial, sans-serif"><span style="white-space:nowrap"><b><br></b></span></font><div> I would like to know how to enable an <font face="arial, sans-serif">unprivileged user to be assigned tickets.</font></div><div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif"> Although I'm giving the '</font><font color="#000000"><span style="font-family:arial,helvetica,sans-serif;line-height:15.8429698944092px;text-align:right;background-color:rgb(244,244,244)">OwnTicket' right to the </span></font>unprivileged<font color="#000000"><span style="font-family:arial,helvetica,sans-serif;line-height:15.8429698944092px;text-align:right;background-color:rgb(244,244,244)"> group I can't see the name of the unprivileged user in dropdown list for theowner field when creating a new ticket. can you please tell what I did wrong </span></font></div><div><br> Thanks in advance,</div></div></div>
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