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<p>Hi all,<br>
</p>
<p>is there anyone who has had the same issue or has any suggestion?<br>
<br>
Or should I remove RTFM from 4.0.0 and then repeat the migration? <br>
</p>
<p><br>
</p>
<p>Thanks,<br>
</p>
<p>Giuseppe<br>
</p>
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<pre><div style="font-family:Calibri,Arial,Helvetica,sans-serif">--</div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt"><strong>Giuseppe Sollazzo</strong></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Senior System Analyst</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><pre style="background-color:rgb(255,255,255)"><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Open Data User Group (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Technical Standards Board (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Health and Social Care Transparency Panel (Department of Health)<br style=""><br></span></div></pre></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Computing Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Information Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">St George's, University of London</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Cranmer Terrace</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">London SW17 0RE</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">gsollazz@sgul.ac.uk</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">+44 20 8725 5160</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">@sgulit</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"><span style="font-size:8pt; background-color:white"><b style=""><i><font color="black" face="Helvetica,sans-serif"><span lang="en-US">St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘</span></font><font color="black" face="Helvetica,sans-serif"><span lang="en">people perform better when they can be themselves’.</span></font></i></b><font face="Helvetica,sans-serif"><br> </font></span><br></div></pre>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> rt-users <rt-users-bounces@lists.bestpractical.com> on behalf of Giuseppe Sollazzo <gsollazz@sgul.ac.uk><br>
<b>Sent:</b> 30 April 2015 12:07<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Upgraded 4.0.0 with RTFM 2.0 to RT 4.2 - can RTFM be removed?</font>
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<p>Dear list,<br>
</p>
<p>we have upgrade our 4.0.0 to the latest 4.2, which includes an article functionality and currently testing it (it's a clone of our live system).<br>
</p>
<p><br>
</p>
<p>On our 4.0.0, we had RTFM version 2.0 installed (although we never really used it, nor configured it) and the installation guide says this is not compatible with the auto-upgrade script. I proceeded with the 4.0.0->4.2 upgrade anyway, thinking the RTFM would
just be left behind.<br>
</p>
<p><br>
</p>
<p>However, the Articles section doesn't quite work (see screenshot with "content" not being editable, which is a clear symptom of us never having configured RTFM for use), so I suspect RTFM files are affecting the functionality.<br>
</p>
<p><br>
Is there a quick fix? I don't mind losing the RTFM 2.0 content to be honest.<br>
</p>
<p><br>
</p>
<p>Any help would be greatly appreciated.<br>
</p>
<p><br>
</p>
<p>Kind regards<br>
</p>
<p><br>
</p>
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<pre><div style="font-family:Calibri,Arial,Helvetica,sans-serif">--</div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt"><strong>Giuseppe Sollazzo</strong></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Senior System Analyst</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><pre style="background-color:rgb(255,255,255)"><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Open Data User Group (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Technical Standards Board (Cabinet Office)<br style=""></span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Member of the Health and Social Care Transparency Panel (Department of Health)<br style=""><br></span></div></pre></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Computing Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Information Services</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">St George's, University of London</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">Cranmer Terrace</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">London SW17 0RE</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">gsollazz@sgul.ac.uk</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">+44 20 8725 5160</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:8pt">@sgulit</span></div><div style="font-family:Calibri,Arial,Helvetica,sans-serif"><br style="font-size:8pt"><span style="font-size:8pt; background-color:white"><b style=""><i><font color="black" face="Helvetica,sans-serif"><span lang="en-US">St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘</span></font><font color="black" face="Helvetica,sans-serif"><span lang="en">people perform better when they can be themselves’.</span></font></i></b><font face="Helvetica,sans-serif"><br> </font></span><br></div></pre>
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