<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">First mail looks like this, <br><br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div dir="ltr"><font face="monospace">Sun May 10 12:27:14 2015: Request 242534 was acted upon.<br>
Transaction: Given to rabin by X<br>
Queue: sandbox<br>
Subject: <b><span dir="rtl">(No subject given)</span></b><br>
Owner: rabin<br>
Requestors: rabin<br>
Status: new<br>
Ticket: <a href="https://rt" target="_blank">https://rt</a><br>
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</blockquote></div><div><div><div dir="ltr"><br><div class="gmail_default" style="font-family:tahoma,sans-serif">the 2nd mail notification look like this,<br><br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><font face="monospace"><span>Sun May 10 12:27:14 2015: Request 242534 was acted upon.</span></font><br><font face="monospace"><span></span>
Transaction: Owner set to rabin by X</font><br><font face="monospace"><span>
Queue: sandbox</span></font><br><font face="monospace"><span>
Subject: <b><span dir="rtl">(No subject given)</span></b></span></font><br><font face="monospace"><span>
Owner: rabin</span></font><br><font face="monospace"><span>
Requestors: rabin</span></font><br><font face="monospace"><span>
Status: new</span></font><br><font face="monospace"><span>
Ticket: <a href="https://rt" target="_blank">https://rt</a> </span></font></blockquote></div><br><div class="gmail_default" style="font-family:tahoma,sans-serif">why is that ? </div><br><br><div class="gmail_default" style="font-family:tahoma,sans-serif">current RT version = 4.2.10<br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">installed from source on ubuntu 12.04</div><br><br><span style="font-family:monospace">--<br>Rabin</span></div></div></div>
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