<div dir="ltr">I have RT "sending" out email notifications when tickets are posted. What would be the best program for a local inbox for <a href="mailto:rt@mydomain.com">rt@mydomain.com</a> ?<div><br></div><div>Then I can use rt-fetchmail to check every 60 seconds?<br><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><br></div></div></div></div></div></div>
<br><div class="gmail_quote">On Fri, May 15, 2015 at 2:06 PM, Jesse Vincent <span dir="ltr"><<a href="mailto:jesse@bestpractical.com" target="_blank">jesse@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class=""><br>
<br>
<br>
On Fri, May 15, 2015 at 01:52:35PM -0700, hydn wrote:<br>
> Hi all, this posts is 3 days in the making and I'm sure its probably a dumb<br>
> question and hoping there's a easy clear answer someone can guide me to.<br>
><br>
> I have RT setup so that when new tickets are posted it now sends out email<br>
> alerts to the ticket owner and also to those CC'd via a gmail account.<br>
><br>
> Got that working by using the following in Exim passwd config:<br>
> gmail-smtp.l.google.com:rt.xxxx@gmail.com:password<br>
> *.google.com:rt.xxxx@gmail.com:password<br>
> smtp.gmail.com:rt.xxxx@gmail.com:password<br>
><br>
> ... However, when a reply is posted via email, how can the reply email be<br>
> retrieved and posted back to RT?<br>
<br>
</span>What I did when configuring a flow like this recently was to set up my RT aliases in gmail as mailing lists that forward to addresses at @<a href="http://rt.example.com" target="_blank">rt.example.com</a> and then dealt with incoming mail like one usually does in RT.<br>
<br>
For outgoing mail, I configured the local MTA on the RT server in AWS to treat GMail (GAFYD) as the smarthost. Then I went into the gmail admin panel and configured gmail to not freak out when it saw mail from the RT server as outbound mail.<br>
<br>
It "just worked" astonishingly well.<br>
</blockquote></div><br></div></div></div>