<html><head><style>body{font-family:Helvetica,Arial;font-size:13px}</style></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Hi, I am looking for a way to list amounts of tickets per a custom field value; similar to how the quicksearch portlet shows queues and how many tickets are in them. E.G. I have a custom field for tickets called “Client” so I can record which client the ticket is for. I need a list for the dashboard to show something like:</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><span class="Apple-tab-span" style="white-space:pre"> </span>open<span class="Apple-tab-span" style="white-space:pre"> </span>stalled</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Client 1<span class="Apple-tab-span" style="white-space:pre"> </span>3<span class="Apple-tab-span" style="white-space:pre"> </span>6</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Client 2<span class="Apple-tab-span" style="white-space:pre"> </span>1<span class="Apple-tab-span" style="white-space:pre"> </span>0</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Client 3<span class="Apple-tab-span" style="white-space:pre"> </span>4<span class="Apple-tab-span" style="white-space:pre"> </span>9</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">I have tried using a chart however a crucial feature I need is to be able to click on the client and be sent to a search page with all their tickets, and I don’t know if charts can be made with links like that.</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">I looked at the wiki page on writing portlets and also the mason template for the quicksearch portlet but it is over my head. I have a tiny bit of perl experience but I’m wondering if someone has written a similar script or could point me in the right direction.</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Thanks!</div><br><div id="bloop_sign_1432317196510363136" class="bloop_sign"><div style="font-family:helvetica,arial;font-size:13px">-- <br>Roman Massey<br></div></div></body></html>