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    <div class="moz-cite-prefix">On 26-6-2015 19:52, Jeffrey Pilant
      wrote:<br>
    </div>
    <blockquote
      cite="mid:3135BE7DD2D7484C840CDD011A999B7440E2B2E8@MOXCXR.na.bayer.cnb"
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        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">I
            am trying to import data from RT 3.8.4 into RT 4.2.10.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">I
            first tried to update in place, but that failed.  [Ancient
            version of Ubuntu (9.10, current LTS 14) with ancient Perl
            and ancient Apache.]<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">I
            next did a clean install on SUSE (12.2, 64bit), which
            worked.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Now
            I need to add the old data.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">I
            updated the old database by the following steps:<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">           
            make upgrade-database<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">           
            /opt/rt4/etc/upgrade/upgrade-articles<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">           
            /opt/rt4/sbin/rt-validator –check<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">           
            /opt/rt4/sbin/rt-serializer<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif"">           
            /opt/rt4/sbin/rt-importer <ExportedDataDirectory></span></p>
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    </blockquote>
    You can import a mysql export from the old version into the new
    database and then follow the upgrade instruction.<br>
    So:<br>
    - install new system, install RT according to the installation
    manual if you want to check if all is functional also run make
    initdb. If that works, make dropdb, import the old data and
    following the upgrade instructions paying attention to the fact that
    you're using mysql. My memory says that you need some additional
    steps besides make upgrade-database.<br>
    <br>
    Joop<br>
    <br>
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