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<body class='hmmessage'><div dir='ltr'>Indeed, I figured that out shortley after my last email. But thank you Todd. <div><br></div><div>It confirms at least that I have done the right thing now.<br><br><div>> To: rt-users@lists.bestpractical.com<br>> From: todd@bestpractical.com<br>> Date: Thu, 9 Jul 2015 14:12:06 -0400<br>> Subject: Re: [rt-users] FW: [rt-devel] Issue with setting Custom Statuses, Added statuses do not see any other statuses.<br>> <br>> On 7/9/15 10:49 AM, Ashley Etherington wrote:<br>> > My perl is not great so I was unsure how/if I could put spaces in the<br>> > Hash's key so I named them just a shorter variant of the status.<br>> <br>> You'll need to quote the values. So:<br>> <br>> active => [ ...'Awaiting Collection'... ],<br>> ...<br>> transitions => {<br>> 'Awaiting Collection' => ['new', 'open', ..., 'deleted'],<br>> ...<br>> <br>> The items in the statuses array need to match exactly to the keys in the <br>> transitions.<br>> <br></div></div> </div></body>
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