<html><head><style>body{font-family:Helvetica,Arial;font-size:13px}</style></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Hi Everyone,</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">On a fairly fresh RT 4.2.9 install, having a weird problem. Unable to create tickets, when creating through web interface it sits for about a minute then gets an error. When creating through email, it gets same error and fires a confirmation email every fetch mail.</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">If I disable the scrip “On Create Autoreply to Requestors” then everything works fine (other than the requestors don’t get auto reply, which i require)</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Here is the error from apache error log (removed domain name):</div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><p style="margin: 0px; font-size: 14px; font-family: Monaco; color: rgb(245, 245, 245); background-color: rgb(0, 0, 0);">[2182] [Wed Jul 15 18:40:22 2015] [info]: <rt-4.2.9-2182-1436985622-547.59-7-0@example.com> #59/743 - Scrip 7 On Create Autoreply To Requestors (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:284)</p>
<p style="margin: 0px; font-size: 14px; font-family: Monaco; color: rgb(245, 245, 245); background-color: rgb(0, 0, 0);">[Wed Jul 15 14:41:02.817655 2015] [fcgid:warn] [pid 1821:tid 140203513018112] [client 174.1.203.63:2074] mod_fcgid: read data timeout in 40 seconds, referer: http://.../Ticket/Create.html?Queue=18</p>
<p style="margin: 0px; font-size: 14px; font-family: Monaco; color: rgb(245, 245, 245); background-color: rgb(0, 0, 0);">[Wed Jul 15 14:41:02.817752 2015] [core:error] [pid 1821:tid 140203513018112] [client 174.1.203.63:2074] End of script output before headers: rt-server.fcgi, referer: http://.../Ticket/Create.html?Queue=18</p></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><span style="font-family: helvetica, arial;"><br></span></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><span style="font-family: helvetica, arial;">Help would be greatly appreciated!</span></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><br></div><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;"><span style="font-family: helvetica, arial;">-- </span></div><div id="bloop_sign_1436985778424598016" class="bloop_sign"><div style="font-family:helvetica,arial;font-size:13px">Roman Massey<br></div></div></body></html>