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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">On 29-7-2015 1:12, Joop writes:<o:p></o:p></span></p>
<p class="MsoPlainText">>On 29-7-2015 1:12, Jeff Smith wrote:<o:p></o:p></p>
<p class="MsoPlainText">>> Thanks for your insight.<o:p></o:p></p>
<p class="MsoPlainText">>><o:p> </o:p></p>
<p class="MsoPlainText">>> I’ve looked at the headers from one of the messages and I cannot find<o:p></o:p></p>
<p class="MsoPlainText">>> anything related to bulk preference (literally, a string search cannot<o:p></o:p></p>
<p class="MsoPlainText">>> find “bulk” anywhere in the headers), but I do have a line<o:p></o:p></p>
<p class="MsoPlainText">>> “RT-Squelch-Replies-To” which is populated with the sender’s address.<o:p></o:p></p>
<p class="MsoPlainText">>><o:p> </o:p></p>
<p class="MsoPlainText">>> I’ve so far been unable to find anywhere I can disable this.<o:p></o:p></p>
<p class="MsoPlainText">>><o:p> </o:p></p>
<p class="MsoPlainText">>> Further suggestions?<o:p></o:p></p>
<p class="MsoPlainText">><o:p> </o:p></p>
<p class="MsoPlainText">>Searching through the source of rt-4.2.5 I had lying around I came<o:p></o:p></p>
<p class="MsoPlainText">>across RedistributeAutoGeneratedMessages. What is this config parameter<o:p></o:p></p>
<p class="MsoPlainText">>set to in RT_Config.pm and more importantly RT_SiteConfig.pm?<o:p></o:p></p>
<p class="MsoPlainText">>Its indicating that it shouldn't redistribute messages to unprivilged users.<o:p></o:p></p>
<p class="MsoPlainText">><o:p> </o:p></p>
<p class="MsoPlainText">>What might be helpful too is headers captured at the Exchange level and<o:p></o:p></p>
<p class="MsoPlainText">>again at the RT level. Maybe somebody will spot the problem.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">The text “RT-Squelch-Replies-To” occurs in:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> lib/RT/Action/SendEmail.pm (sub RemoveInappropriateRecipients)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> lib/RT/Interface/Email.pm (sub _HandleMachineGeneratedMail)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">I don’t know which is preventing the mail you want, but one of these files is the one you want to patch.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">/jeff<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">PS: the Email.pm file has a documentation error fir the _HandleMachineGeneratedMail sub:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> Returns a triple of (….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Should be:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> Returns a quad of (….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Since there are 4 values.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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