<div dir="ltr"><div class="gmail_signature"><div dir="ltr"><div>Hi all, I hope everyone is getting ready for a good weekend. </div><div><br></div><div>I have a questions about multi-tenant and white labeling. We have a need for a few customers to be white labeled and I've been searching all over for the best way to get this done. Just to be clear by white labeling I'm mean that our customers do not wish to expose to their customers that we perform the work.</div><div><br></div><div>Essentially </div><div><br></div><div>Our customer Example.com get's support requests from their customers at</div><div><a href="mailto:support@example.com">support@example.com</a> that in turn forwards to "<a href="mailto:EXA-queue@us.ticketsvoodoo.com">EXA-queue@us.ticketsvoodoo.com</a>" </div><div><br></div><div>( an RT queue; this forward had led to it's own unique issue of auto replies but I'm that's another cane of worms hehe )</div><div><br></div><div>When we reply to the tickets here we need those replies to go through their SMTP servers thus obfuscating us and leaving Example.com's customers believing they are working on these issues. I have 50 queues so I can't route all of postfix; not that I think anyone would have suggested that one. </div><div><br></div><div>What I'm looking at now is the use of a canonical name mapping and header checks but I figure their must be a more elegant way to get this done. </div><div><br></div><div>I truly appreciate this communities help. RT community has always been one of the best. Thank you so very much for your time.</div></div></div>
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