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<div id="mbx-content" class="content" onfocus="didBecomeFirstResponder()" contenteditable="true" onblur="didBlur()">Aaron-<div><br></div>
<div>I think you might also need to change a setting in your RT config. This doc might be helpful: https://www.bestpractical.com/docs/rt/4.0/RT_Config.html</div>
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<div>As a tangent, at one point, a colleague of mine mentioned looking at Dropbox integration with RT. I could put you in touch with them if you were interested in finding out more.</div>
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<div>Hope this helps a little. Good luck.</div>
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<div>-Teddy</div>
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<span id="orc-full-body-initial-text" style="display: inline;">On Wednesday, Aug 5, 2015 at 2:37 PM, Aaron McCormack <<a href="mailto:aaron@backblaze.com" target="_blank">aaron@backblaze.com</a>>, wrote:<br></span><blockquote class="gmail_quote"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">I'd suggest hosting the executable elsewhere and including a link in the ticket, rather than sending a 34MB executable via e-mail. Many mail servers won't like the extension even if it accepts 34MB attachments.<div class=""><br class=""></div>
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<br class=""><div><blockquote type="cite" class="">
<div class="">On Aug 5, 2015, at 10:01 AM, Daniel Moore <<a href="mailto:Daniel.Moore@osbornewood.com" class="">Daniel.Moore@osbornewood.com</a>> wrote:</div>
<br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;">
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">So I have checked my fcgid.conf file in mods-available and it is set properly<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Is there any way to make the database bigger?<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">The logs speak about the database.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">V/R,<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class=""> </span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class="">Daniel Moore<p class=""></p></span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">IT Systems Technician<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Osborne Wood Products, Inc.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><span id="cid:image001.jpg@01D0CF6B.D7156BE0"><image001.jpg></span><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">P: <a dir="ltr" href="tel:706.282.5764" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="3/0">706.282.5764</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">F: <a dir="ltr" href="tel:888.777.4304" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="3/1">888.777.4304</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><a href="http://www.osbornewood.com/" style="color: purple; text-decoration: underline;" class="">http://www.osbornewood.com</a><p class=""></p></span></div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div class=""><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<b class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><span class="Apple-converted-space"> </span>rt-users [<a href="mailto:rt-users-bounces@lists.bestpractical.com" class="">mailto:rt-users-bounces@lists.bestpractical.com</a>]<span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Daniel Moore<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, August 05, 2015 10:45 AM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Joanne McClintock<br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:rt-users@lists.bestpractical.com" class="">rt-users@lists.bestpractical.com</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [rt-users] Increase size of attachment when using web interaface to attach items<p class=""></p></span>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Hello,<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Thank you for the information.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><br class="">I am just very confused on where to update this. The link you gave helps me understand why I need to make changes but doesn’t really tell me where.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">I am not good with Linux so I don’t understand where mod_fcgi is?<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Can you point me in the direction of where I need to make the change?<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div class="">
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">V/R,<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class=""> </span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class="">Daniel Moore<p class=""></p></span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">IT Systems Technician<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Osborne Wood Products, Inc.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><span id="cid:image001.jpg@01D0CF6B.D7156BE0"><image001.jpg></span><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">P: <a dir="ltr" href="tel:706.282.5764" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="6/0">706.282.5764</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">F: <a dir="ltr" href="tel:888.777.4304" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="6/1">888.777.4304</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><a href="http://www.osbornewood.com/" style="color: purple; text-decoration: underline;" class="">http://www.osbornewood.com</a><p class=""></p></span></div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div class=""><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<b class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><span class="Apple-converted-space"> </span>Joanne McClintock<span class="Apple-converted-space"> </span><a href="mailto:%5Bmailto:joanne.mcclintock@uwaterloo.ca%5D" style="color: purple; text-decoration: underline;" class="">[mailto:joanne.mcclintock@uwaterloo.ca]</a><span class="Apple-converted-space"> </span><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, August 05, 2015 10:30 AM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Daniel Moore<br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>RE: Increase size of attachment when using web interaface to attach items<p class=""></p></span>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Have you checked the FcgidMaxRequestLength value for your server? In older versions of mod_fcgid, the value was set to 1GB—it’s much, much smaller by default in versions since 2.3.6. There’s a bit more information here:<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><a href="https://bestpractical.com/docs/rt/latest/web_deployment.html#mod_fcgid" style="color: purple; text-decoration: underline;" class="">https://bestpractical.com/docs/rt/latest/web_deployment.html#mod_fcgid</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div class=""><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<b class="">From:</b><span class="Apple-converted-space"> </span>rt-users<span class="Apple-converted-space"> </span><a href="mailto:%5Bmailto:rt-users-bounces@lists.bestpractical.com%5D" style="color: purple; text-decoration: underline;" class="">[mailto:rt-users-bounces@lists.bestpractical.com]</a><span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Daniel Moore<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, August 05, 2015 10:08 AM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span><a href="mailto:rt-users@lists.bestpractical.com" style="color: purple; text-decoration: underline;" class="">rt-users@lists.bestpractical.com</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [rt-users] Increase size of attachment when using web interaface to attach items<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Here is the error in the logs:<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<span style="color: rgb(31, 73, 125);" class="">mod_fcgid: error reading data, FastCGI server closed connection, referrer:</span><a href="https://rt.myserver.com/Ticket/Update.html?Action=Respond;id=(TicketNumber)" style="color: purple; text-decoration: underline;" class="">https://rt.myserver.com/Ticket/Update.html?Action=Respond;id=(TicketNumber)</a><span style="color: rgb(31, 73, 125);" class=""><p class=""></p></span>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">V/R,<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class=""> </span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class="">Daniel Moore<p class=""></p></span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">IT Systems Technician<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Osborne Wood Products, Inc.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><span id="cid:image001.jpg@01D0CF6B.D7156BE0"><image001.jpg></span><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">P: <a dir="ltr" href="tel:706.282.5764" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="12/0">706.282.5764</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">F: <a dir="ltr" href="tel:888.777.4304" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="12/1">888.777.4304</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<a href="http://www.osbornewood.com/" style="color: purple; text-decoration: underline;" class="">http://www.osbornewood.com</a><span style="color: rgb(31, 73, 125);" class=""><p class=""></p></span>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<div class=""><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<b class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><span class="Apple-converted-space"> </span>rt-users [</span><a href="mailto:rt-users-bounces@lists.bestpractical.com" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">mailto:rt-users-bounces@lists.bestpractical.com</span></a><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">]<span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Daniel Moore<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Wednesday, August 05, 2015 9:57 AM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span></span><a href="mailto:rt-users@lists.bestpractical.com" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class="">rt-users@lists.bestpractical.com</span></a><span style="font-size: 10pt; font-family: Tahoma, sans-serif;" class=""><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>[rt-users] Increase size of attachment when using web interaface to attach items<p class=""></p></span>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hello,<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I need to know how to increase the size of attachments when using the web interface to attach items to the ticket.<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Steps to follow:<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Click any ticket number > click Actions in the top right corner >(drop down menu) click Reply<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Click Browse underneath the big message box. Find your item , select it, and click open.<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Then click Update Ticket.<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">The item I am trying to upload is a “.exe” file that is 34 MB<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">It doesn’t return an error on RT just doesn’t attach anything. I haven’t checked the Linux logs yet but I know there has to be an RT Config setting that will enable this.<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">PS#### I have already adjusted the settings for the mail and it doesn’t work for the web interface.<p class=""></p>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><p class=""> </p></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">V/R,<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class=""> </span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="color: rgb(31, 73, 125);" class="">Daniel Moore<p class=""></p></span></b></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">IT Systems Technician<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Osborne Wood Products, Inc.<p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><span id="cid:image001.jpg@01D0CF6B.D7156BE0"><image001.jpg></span><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">P: <a dir="ltr" href="tel:706.282.5764" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="15/0">706.282.5764</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">F: <a dir="ltr" href="tel:888.777.4304" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="15/1">888.777.4304</a><p class=""></p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><a href="http://www.osbornewood.com/" style="color: purple; text-decoration: underline;" class="">http://www.osbornewood.com</a></div>
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