<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi, <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have quick search on our users dashboards so they can click on the queue and view the tickets that are in the queue they clicked on. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The only problem is that it shows the oldest tickets first not the newest ones. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there any way that we can change this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal>Sam<o:p></o:p></p></div><p style="font-family:Arial" id="c1-id-7"> </p><p style="FONT-FAMILY: Arial" id="c1-id-8"><font face="Arial" id="c1-id-9"><font color="#006563" size="2" id="c1-id-10"><strong id="c1-id-11">Sam Maher</strong> <font color="#000000" id="c1-id-12">-</font> IT Technician<br id="c1-id-13" /><strong id="c1-id-14">Lawson Lewis Blakers<br id="c1-id-15" /><font color="#000000" id="c1-id-16">T:</font> </strong>01323 720142<br id="c1-id-17" /><strong id="c1-id-18"><font color="#000000" id="c1-id-19">F:</font> </strong>01323 725349</font></font><font face="Arial" id="c1-id-20"><font size="2" id="c1-id-21"><strong id="c1-id-22"><br id="c1-id-23" /></strong></font></font><font face="Arial" id="c1-id-24"><font size="2" id="c1-id-25"><strong id="c1-id-26"><br id="c1-id-27" />Partners:</strong> Jeremy H Sogno, Nadine M Ashford and Mark Barrett<br id="c1-id-28" /><strong id="c1-id-29">Lawson Lewis Blakers Solicitors</strong> Authorised and Regulated by the Solicitors Regulation Authority. <strong id="c1-id-30">SRA No: 00053703</strong></font></font></p><p style="font-family:Arial" id="c1-id-31"><font color="#3c3c3c" size="2" face="Arial" id="c1-id-32"><strong id="c1-id-33">THIS E-MAIL AND ANY ATTACHED FILES ARE CONFIDENTIAL AND MAY BE LEGALLY PRIVILEGED</strong></font><font face="Arial" id="c1-id-34"><br id="c1-id-35" /><font color="#3c3c3c" size="2" id="c1-id-36">If you are not the addressee or the intended recipient any disclosure, copying, distribution, or other use of this e-mail and attachments is strictly prohibited. <br id="c1-id-37" />If you have received this e-mail in error please notify the sender immediately and delete this e-mail. </font></font></p><p style="font-family:Arial" id="c1-id-38"><font color="#3c3c3c" size="2" face="Arial" id="c1-id-39">E-mail transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late, be incomplete or contain viruses. <br id="c1-id-40" />We do not accept liability for any errors or omissions which arise as a result of e-mail transmission. Any e-mail attachment may contain software viruses.<br id="c1-id-41" />Whilst reasonable precaution has been taken to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. </font></p><p style="font-family:Arial" id="c1-id-42"><font face="Arial" id="c1-id-43"><font color="#3c3c3c" size="2" id="c1-id-44">Lawson Lewis Blakers reserves the right to monitor or record e-mails for any purpose allowed by prevailing legislation.</font></font></p></body></html>