<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi all,<div class="">I am hoping to get some hints for you. I was running version 4.2.4 for a long time. Today I had some issues with the mysql database server and after restart RT is always switching to the install screen as if it doesn’t find the database.</div><div class="">Needless to say that of course the database is there and accessible. I even installed a backup just in case the database go corrupted. </div><div class="">Now, I can go through the installation process and the installation tries to connect, which it can, and after the installation is done I get the login screen. But as soon as I log in I get the error</div><div class=""><span style="font-size: medium; widows: 1;" class=""><font face="Helvetica Neue" class=""><br class=""></font></span></div><div class=""><span style="font-size: medium; widows: 1;" class=""><font face="Helvetica Neue" class="">An internal RT error has occurred. Your administrator can find more details in RT's log files.</font></span></div><div class=""><div class=""><br class=""></div><div class="">No entry at all in the log file.</div><div class="">Any idea what I should look for?</div></div><div class="">Kind regards</div><div class="">Felix</div></body></html>