<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Greetings!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I've set up Assets on a test server for our staff to evaluate. They like it very much so far, but they've got one need I haven't yet figured out how to meet with Assets. I feel like I've read through documentation, wiki, and mail archives,
and I don't think I've found my answer.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Our staff want to use Assets to track who has a shareable resource. The resource might be in inventory, or checked out to a patron. The workflow they want needs to be linear, and ideally a single-screen process. They'll want to change "held-by"
for a resource, and change the item's lifecycle status (from on-shelf to checked-out).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I think we're only going to be able to make this workflow work for them if we can use a Scrip with a custom action. Existing documentation regarding this seems to be written all from a Tickets perspective, leaving me feeling a bit at sea.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">So, am I wrong to think Assets might be able to meet our need? Or am I thinking of this the wrong way? I thought of trying to use a Comment or Respond action on an asset, but those features don't seem to exist (I've tried configuring them
like tickets, but they don't seem to work). Would I be smarter to create a linked ticket for each "check-out"/"check-in"?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Would anyone be able to point me in the right direction?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks much,<o:p></o:p></p>
<p class="MsoNormal">Peter<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">--</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Peter Zillmann<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Systems & Networking Associate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kalamazoo College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1200 Academy Street<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kalamazoo, MI, 49006<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">269.337.5800<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Peter.Zillmann@kzoo.edu<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>