<div dir="ltr">Thank you very much Kobus, the chown command worked. <div><br></div><div>Unfortunately I cant find the activity report. I used the link https://<path to my RT server>/Reports/Activity/index.html but I get this error</div><div><br></div><div>"</div><h1 style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif">The page you requested could not be found</h1><div><span style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:13px;line-height:16.003px">Please check the URL and try again.</span>"</div><div><br></div><div>Dont know if I should do the installation again.</div><div><br></div><div>Please help</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Sep 14, 2015 at 10:16 AM, Kobus Bensch <span dir="ltr"><<a href="mailto:kobus.bensch@trustpayglobal.com" target="_blank">kobus.bensch@trustpayglobal.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Sorry my bad. It should be chown not chmod and if the directory does
not exist create it first then do the chown.<div><div class="h5"><br>
<br>
<div>On 14/09/2015 10:49, Lorraine Johnson
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">I again tried the solution you gave me, but am
getting this error invalid mode ' apache:apache'.
<div><br>
</div>
<div><br>
</div>
<div>Please I am a newbie, kindly help me out.</div>
<div><br>
</div>
<div>Thank you so much</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Sep 14, 2015 at 9:45 AM,
Lorraine Johnson <span dir="ltr"><<a href="mailto:rraineyjay@gmail.com" target="_blank"></a><a href="mailto:rraineyjay@gmail.com" target="_blank">rraineyjay@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Thank you Kobus Bensch for your quick
response
<div><br>
</div>
<div>Mine is also on centos RT 4.0, when I tail -r
/opt/rt4/var/log/apache2 it says No such file or
directory. </div>
<div><br>
</div>
<div>Please help</div>
</div>
<div>
<div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Sep 14, 2015 at 9:09
AM, Kobus Bensch <span dir="ltr"><<a href="mailto:kobus.bensch@trustpayglobal.com" target="_blank"></a><a href="mailto:kobus.bensch@trustpayglobal.com" target="_blank">kobus.bensch@trustpayglobal.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<pre><code>The answer is in the logs, but if you performed this step rm -fr /opt/rt4/var/mason_data/obj and restarted, then you need to chmod -R </code><code>apache:apache /opt/rt4/var/mason_data</code>
This is on Centos anyway.
HTH
</pre>
<div>
<div> <br>
<br>
<div>On 14/09/2015 10:01, Lorraine Johnson
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Y'all
<div><br>
</div>
<div>Good morning, I installed RT-
activity report and I get this error "<span>An
internal RT error has occurred. Your
administrator can find more details
in RT's log files.</span>"</div>
<div><br>
</div>
<div><br>
</div>
<div>Please I need help.</div>
<div><br>
</div>
<div>Thank you</div>
</div>
</blockquote>
<br>
</div>
</div>
<div>-- <br>
Kobus Bensch<br>
Senior Systems Administrator<br>
Address: 22 & 24 | Frederick Sanger Road
| Guildford | Surrey | GU2 7YD<br>
DDI: 0207 871 3958<br>
Tel: 0207 871 3890<br>
Email: <a href="mailto:kobus.bensch@trustpayglobal.com" target="_blank">kobus.bensch@trustpayglobal.com</a><br>
<img src="cid:part4.09040703.06080809@trustpayglobal.com" border="0"> </div>
</div>
<br>
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Institution regulated by the Financial
Conduct Authority registration number
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England and Wales with registered address
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<p style="margin-right:0cm;margin-bottom:12pt;margin-left:0cm;border-collapse:collapse"><font color="#222222" face="Verdana, sans-serif"><span style="font-size:11px">The information in
this email and any attachments are
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Trustpay Global Ltd unless agreed by
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person to whom or the entity to which it is
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distribute, print or rely on the content of
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</blockquote>
</div>
<br>
</div>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</blockquote>
<br>
<div>-- <br>
Kobus Bensch<br>
Senior Systems Administrator<br>
Address: 22 & 24 | Frederick Sanger Road | Guildford | Surrey
| GU2 7YD<br>
DDI: 0207 871 3958<br>
Tel: 0207 871 3890<br>
Email: <a href="mailto:kobus.bensch@trustpayglobal.com" target="_blank">kobus.bensch@trustpayglobal.com</a><br>
<img src="cid:part7.05060107.07070108@trustpayglobal.com" border="0">
</div>
</div></div></div><div class="HOEnZb"><div class="h5">
<br>
<p style="margin-right:0cm;margin-bottom:12pt;margin-left:0cm;border-collapse:collapse"><font color="#222222" face="Verdana, sans-serif"><span style="font-size:11px">Trustpay Global Limited is an authorised Electronic Money Institution regulated by the Financial Conduct Authority registration number 900043. Company No 07427913 Registered in England and Wales with registered address 130 Wood Street, London, EC2V 6DL, United Kingdom.</span></font></p><p style="margin-right:0cm;margin-bottom:12pt;margin-left:0cm;border-collapse:collapse"><font color="#222222" face="Verdana, sans-serif"><span style="font-size:11px">For further details please visit our website at <a href="http://www.trustpayglobal.com" target="_blank">www.trustpayglobal.com</a>.</span></font></p><p style="margin-right:0cm;margin-bottom:12pt;margin-left:0cm;border-collapse:collapse"><font color="#222222" face="Verdana, sans-serif"><span style="font-size:11px">The information in this email and any attachments are confidential and remain the property of Trustpay Global Ltd unless agreed by contract. It is intended solely for the person to whom or the entity to which it is addressed. If you are not the intended recipient you may not use, disclose, copy, distribute, print or rely on the content of this email or its attachments. If this email has been received by you in error please advise the sender and delete the email from your system. Trustpay Global Ltd does not accept any liability for any personal view expressed in this message.</span></font></p></div></div></blockquote></div><br></div>