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Hi all,<br>
I have a few charts on my "RT at a glance" page, to summarize our ticketing activity.<br>
Today I edited the charts and changed the "group by" option from "name" to "nickname".
<br>
The charts still display correctly. However, before I was able to click on a row in the associated data table and see the results page.<br>
<br>
Now when I click on a row in the associated data table I get an error saying:<br>
<pre>There was an error parsing your search query: <i>Invalid watcher subfield: 'NickName'</i>. Your RT admin can find more information in the error logs.
</pre>
<br>
In the log I can see this:<br>
<br>
<pre>Stack:</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Tickets.pm:1025]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Tickets.pm:3029]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/SQL.pm:172]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Tickets.pm:3037]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Tickets.pm:3055]</pre>
<pre> [/opt/rt4/share/html/Search/Results.html:120]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681]</pre>
<pre> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369]</pre>
<pre> [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Tickets.pm:3059)</pre>
<pre>[23990] [Fri Oct 30 09:23:01 2015] [error]: Couldn't parse query: Invalid watcher subfield: 'NickName' at /opt/rt4/sbin/../lib/RT/Tickets.pm line 1025.</pre>
<br>
Is this nromal behavior?<br>
I can see how using nicknames should not be a very important feature in RT, however I believe RT should at least handle it more gracefully.<br>
<br>
Cris<br>
<br>
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