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<p class="MsoNormal">Good afternoon,<o:p></o:p></p>
<p class="MsoNormal">I recently inherited a RT installation. After upgrading our test system to 4.2.12 I am unable to create scrips, either locally or for a specific queue. I get a standard “An internal error has occurred” message from the web UI, and the
following in syslog:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">[17510] Can't call method "Queue" on an undefined value at /opt/rt4/sbin/../lib/RT/Scrip.pm line 450.#012#012Stack:#012 [/opt/rt4/sbin/../lib/RT/Scrip.pm:450]#012
<o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/Admin/Elements/EditScrip:83]#012 <o:p>
</o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/Widgets/TitleBox:56]#012 <o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/Admin/Elements/EditScrip:89]#012 <o:p>
</o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/Admin/Queues/Scrip.html:52]#012 <o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/Admin/autohandler:49]#012 <o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681]#012 <o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369]#012 <o:p></o:p></p>
<p class="MsoNormal">[/opt/rt4/share/html/autohandler:53]#012<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have verified that the undefined value is $args{‘TicketObj’} in the Stage function in Scrip.pm, but haven’t gotten any further. I’ll be greatful for any suggestions.<o:p></o:p></p>
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