<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.html-tag
{mso-style-name:html-tag;}
span.html-attribute-name
{mso-style-name:html-attribute-name;}
span.html-attribute-value
{mso-style-name:html-attribute-value;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'>Hello!<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'>When I trying to create a ticket on RT 4.09, I’d like to select just the RT User’s of Owner field on the basics table in the right side.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'>I’d like to select only the RT User’s on my Owner Query! Is it Possible? How Can I do this? I can’t see the Watcher’s!<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'><tr class="owner"><o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><td class="label">Owner:</td><o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><td class="value"><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><select name="Owner" id="Owner"><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><option selected="selected" value="6"> Nobody in particular</option><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><option selected="selected" value="6"> RT User 1</option><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><option selected="selected" value="6"> <b>Watcher 1</b></option><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'>“<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'>“<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana",sans-serif;color:black;background:white'>Marcelo Calado.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><span style='font-family:"Verdana",sans-serif;color:black;background:white'><o:p> </o:p></span></p></div></body></html>