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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ah, my mistake!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">RT does require Data::GUID, which then requires Data::UUID.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I didn’t realize that until I saw your log where the load fails in GUID.pm line 10 (trying to load UUID).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">And the UUID example script works for you, right?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">#!/usr/bin/perl<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">use strict;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">use warnings;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">require Data::UUID;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">my $ug = Data::UUID->new;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">print $ug->create_from_name_str('NameSpace_URL', "www.mycompany.com");<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">print "\n";<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Gerald Jimenez [mailto:gejimene@gmail.com]
<br>
<b>Sent:</b> Thursday, November 19, 2015 12:31 PM<br>
<b>To:</b> Parish, Brent<br>
<b>Cc:</b> rt-users<br>
<b>Subject:</b> Re: [rt-users] Fwd: Request tracker<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I installed a fresh version of apache on a new centos 7, after the error I manually installed the <span style="font-size:9.5pt">Data::UUID module from yum and after that from source but I got the same error.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">This is the rt.log using debug:</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Tue Nov 10 12:56:53.844353 2015] [core:notice] [pid 5852] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">[5886] [Tue Nov 10 17:57:03 2015] [critical]: Can't locate loadable object for module Data::UUID in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/lib64/perl5/Data/GUID.pm line 10.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Compilation failed in require at /usr/local/lib64/perl5/Data/GUID.pm line 10.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">BEGIN failed--compilation aborted at /usr/local/lib64/perl5/Data/GUID.pm line 10.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Nov 19, 2015 at 12:20 PM, Parish, Brent <<a href="mailto:bparish@cognex.com" target="_blank">bparish@cognex.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I don't have any super advice here, just throwing out some ideas in case it helps.<br>
<br>
I don't see Data::UUID in the Perl requirements for RT?<br>
It looks instead to be something needed by Apache, for ModPerl or FCGI?<br>
<br>
Tough to say without being on the system, but from what I understand it's not missing Data::UUID itself, but rather an object associated with it (e.g. shared object, etc)?<br>
That can happen if you copied over any of the libs instead of installing them?<br>
<br>
I wonder what might happen if you do a 'forced' full re-install of Data::UUID?<br>
Or maybe there are some leftover pointers to an older version of the shared objects?<br>
e.g. If Apache was copied over and not upgraded, etc<br>
<br>
Did you get that error from the Apache logs and are they cranked up to debug level?<br>
Are there other error lines nearby in the log(s) that might have more details?<br>
<span style="color:#888888"><br>
<span class="hoenzb">- Brent</span></span><o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
-----Original Message-----<br>
From: rt-users [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Matt Zagrabelny<br>
Sent: Monday, November 16, 2015 11:39 AM<br>
To: Gerald Jimenez<br>
Cc: rt-users<br>
Subject: Re: [rt-users] Fwd: Request tracker<br>
<br>
On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jimenez <<a href="mailto:gejimene@gmail.com">gejimene@gmail.com</a>> wrote:<br>
><br>
> Hi,<br>
><br>
> I have request tracker installed on a centos 6 server but now I need<br>
> to update my server to centos 7.<br>
> I have tried to install request tracker 4.2 to my centos 7 server but<br>
> after sucessfully finished the installation the web page of rt doesnt<br>
> load and I got this error "Can't locate loadable object for module Data::UUID in @INC".<br>
<br>
Do you have that module installed?<br>
<br>
-m<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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