<div dir="ltr">As an FYI, I commented out the 'ExternalAuthId' config and I no longer get the error message upon login.<div><br></div><div>Max</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>--<br>Max McGrath <a href="https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21" target="_blank"><img src="https://static.licdn.com/scds/common/u/img/webpromo/btn_profile_greytxt_80x15.png"></a><br>Network Administrator<br>Carthage College<br>262-552-5512<br><a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a></div></div></div></div></div></div>
<br><div class="gmail_quote">On Mon, Jan 11, 2016 at 7:19 PM, Max McGrath <span dir="ltr"><<a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thanks Shawn.<div><br></div><div>I have these in my RT_SiteConfig.pm:</div><div><br></div><div><div><br></div><div><br></div><div><span style="background-color:rgb(0,255,0)">Set($ExternalAuthPriority, [ 'My_LDAP',</span></div><div><span style="background-color:rgb(0,255,0)"> ]</span></div><div><span style="background-color:rgb(0,255,0)">);</span></div><div><br></div><div><span style="background-color:rgb(0,255,0)">Set($ExternalAuth, 1);</span></div><div><br></div><div><br></div><div><span style="background-color:rgb(0,255,0)">Set($ExternalInfoPriority, [ #'My_MySQL',</span></div><div><span style="background-color:rgb(0,255,0)"> 'My_LDAP'</span></div><div><span style="background-color:rgb(0,255,0)"> ]</span></div><div><span style="background-color:rgb(0,255,0)">);</span></div><div><br></div><div><span style="background-color:rgb(0,255,0)">Set($ExternalServiceUsesSSLorTLS, 0);</span></div><div><br></div><div><span style="background-color:rgb(0,255,0)"><br></span></div><div><span style="background-color:rgb(0,255,0)">Set($AutoCreateNonExternalUsers, 1);</span></div><div><br></div><div>Oh...and I just found this at the bottom in the attribute mappings:</div></div><div><br></div><div><div><span style="background-color:rgb(255,255,0)"> # The mapping of RT attributes on to LDAP attributes</span></div><div><span style="background-color:rgb(255,255,0)"> 'attr_map' => { 'Name' => 'cn',</span></div><div><span style="background-color:rgb(255,255,0)"> 'RealName' => 'cn',</span></div><div><span style="background-color:rgb(255,255,0)"> 'ExternalAuthId' => 'cn',</span></div><div><span style="background-color:rgb(255,255,0)"> 'Gecos' => 'cn',</span></div></div><div><br></div><div>Is that what's causing the issue? If so, should I get rid of it or change it to something else?</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Max</div><div><br></div></font></span></div><div class="gmail_extra"><span class=""><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div>--<br>Max McGrath <a href="https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21" target="_blank"><img src="https://static.licdn.com/scds/common/u/img/webpromo/btn_profile_greytxt_80x15.png"></a><br>Network Administrator<br>Carthage College<br><a href="tel:262-552-5512" value="+12625525512" target="_blank">262-552-5512</a><br><a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a></div></div></div></div></div></div>
<br></span><div><div class="h5"><div class="gmail_quote">On Mon, Jan 11, 2016 at 7:12 PM, Shawn Moore <span dir="ltr"><<a href="mailto:shawn@bestpractical.com" target="_blank">shawn@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On 2016年1月11日 at 15:29:03, Max McGrath (<a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a>) wrote:<br>
> Hello -<br>
<br>
Hi Max,<br>
<span><br>
> I just upgraded from RT 4.4 RC2 to 4.4 RC3 in my test environment. I had<br>
> an issue in RC2 that I still have in RC3.<br>
<br>
</span>Thank you for testing the RCs!<br>
<span><br>
> [24618] [Mon Jan 11 20:31:59 2016] [error]: RT::User::ExternalAuthId<br>
> Unimplemented in RT::Record. (/opt/rt4/sbin/../lib/RT/Record.pm line 958)<br>
<br>
</span>The ExternalAuthId column was removed from the users table in RT 4.4. I suspect you’re still using it in ExternalSettings in RT_SiteConfig. If it’s not clear, send that over and we’ll have a look. Just be sure to censor any sensitive information in there.<br>
<br>
Thanks,<br>
Shawn<br>
</blockquote></div><br></div></div></div>
</blockquote></div><br></div>