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<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D">In case others experience this issue. I was able locate 2 solutions.<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">1-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Recompile mod_perl2 using the current version of perl<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">2-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Switch from mod_perl to mod_fcgid – this is the option we selected.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">-Dale<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> rt-users [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Poulter, Dale<br>
<b>Sent:</b> Saturday, February 6, 2016 6:59 PM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] RT upgrade still seeing old version<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We recently upgraded from 3.8.7 to 4.2.12. The upgrade on our development machine went great and the upgrade on production seem to go well also until restarting apache with the new configuration. When restarting it gives me the error<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“Wrong version of RT 3.8.7 found; need 4.2.* at /apps/rt4/sbin/rt-server line 87.\n\t(in cleanup) Error while loading /apps/rt4/sbin/rt-server: Wrong version of RT 3.8.7 found; need 4.2.* at /apps/rt4/sbin/rt-server line 87.\n”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has this happened to anyone else? Any suggestions? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Installation information: Apache/mysql (remote server)/php/mod_perl2/perl 5.16.3<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">--Dale</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">---------------------------------------<br>
Dale Poulter<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Coordinator, Search and Core Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Library Digital Services<br>
Vanderbilt University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">419 21st Avenue South, Room 812
<br>
Nashville, TN 37203-2427<br>
(615)343-5388<br>
(615)207-9705 (cell)<br>
</span><a href="mailto:dale.poulter@vanderbilt.edu"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">dale.poulter@vanderbilt.edu</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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