<html><head><style>body{font-family:Helvetica Neue,Arial;font-size:13px}</style></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div id="bloop_customfont" style="font-family:Helvetica Neue,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">On 2016年2月9日 at 15:57:44, Boris Epstein (<a href="mailto:borepstein@gmail.com">borepstein@gmail.com</a>) wrote:</div> <div><blockquote type="cite" class="clean_bq" style="font-family: 'Helvetica Neue', Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><div><div></div><div><div dir="ltr">Hello listmates,</div></div></div></span></blockquote></div><p>Hi Boris,</p><div><div><blockquote type="cite" class="clean_bq" style="font-family: 'Helvetica Neue', Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><div><div><div dir="ltr"><div>Has anybody ever discovered a situation where all of a sudden your view resets to a non-sensical view where your search, tickets, etc. configs - all the advanced options - are gone and all you see is a view which is essentially useless. Tickets, however, seem to be there - if you specify them by number.</div><div><br></div><div>Any idea what this could be - or how to reset it to something reasonable?</div></div></div></div></span></blockquote></div><p>What’s the URL? Sounds like you ended up in self-service.</p><div><blockquote type="cite" class="clean_bq" style="font-family: 'Helvetica Neue', Arial; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><div dir="ltr"><div>Thanks.</div><div><br></div><div>Boris.</div></div></span></blockquote><br></div></div><div>Thanks,</div><div>Shawn</div></body></html>