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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks for the suggestions, managed to find the CSS here: /opt/rt4/share/static/css/base/ticket-form.css<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">And will look in to the ACL-stuff.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I found this:
<a href="http://www.gossamer-threads.com/lists/rt/commit/120233">http://www.gossamer-threads.com/lists/rt/commit/120233</a> but I’m not sure if or how to make this work with RT4.4. Tried to edit the files involved but looks like there are something extra needed
to get it working.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Also noticed that to turn off Signatures via MessageBoxIncludeSignature set to 0, cleared mason and restars apache after every attempt.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards, Joel<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Från:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Matt Zagrabelny [mailto:mzagrabe@d.umn.edu]
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<b>Skickat:</b> den 17 februari 2016 18:07<br>
<b>Till:</b> Joel Bergmark <joel.bergmark@t3.se><br>
<b>Kopia:</b> rt-users@lists.bestpractical.com<br>
<b>Ämne:</b> Re: [rt-users] RT 4.4 - Four questions<o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, Feb 17, 2016 at 10:42 AM, Joel Bergmark <<a href="mailto:joel.bergmark@t3.se" target="_blank">joel.bergmark@t3.se</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Hello there.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Just updated our RT to 4.4, smoothly as normal regarding RT. However, at a meeting with the customer service representatives at our office, I got some questions
to try to resolve.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">1: Move signature to the top (basically to reverse the messages from newest on top not only in the History view but also inline replys), I have tried “SignatureToTheTop”
from the wiki and also FlexibleSignature as good as that article could be matched but no luck.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">2: HTML Signatures is it possible to get working? (including logo, links and formatting etc)?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">3: Is it possible to disable comments, or in RT 4.4 get them to work as replies? (seen old discussions about it but no new ones).</span><o:p></o:p></p>
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<p class="MsoNormal">Via the ACL'ing. Yes, it should be.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">4: When replying the WYSIWYGEditor shows the field to write with a red/pink hue, is it possible to change that to not be red-ish? (Counter intuitive to see red
colour where you can write… A matter of education I know, but there is a point in it.)</span><o:p></o:p></p>
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<p class="MsoNormal">CSS perhaps. Under the admin pages there is a location where you can customize the logo/CSS of the RT install. I'd look there.<o:p></o:p></p>
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<p class="MsoNormal">-m<o:p></o:p></p>
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