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<p class="MsoPlainText">Hello,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">We are currently running on version 4.0.12 and I am looking to find a way export the current list of articles my company has accrued over the years. I thought that there would be some type of easy export tool or function within RT that
would export all the articles to a CSV or XML file, but I could not find one.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I was also thinking that I would be able to simply export the Articles table from the MySQL database we have, but the important content in the URI column links to "fsck.com-rtfm://ticket/article/#" which is what I am guessing has the
content I need to tie in with the article.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I also did some searching through documentation to see if there was anything specific to exporting articles from RT but didn't find anything. Any help is much appreciated.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Thank You,<o:p></o:p></p>
<p class="MsoPlainText">Terry O'Leary<o:p></o:p></p>
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