<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div>Hi,</div><div id="AppleMailSignature">I know that problem I had this on my installation althoug. </div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">To resolve that Problem I changed the Login template. In that template you have to add the suburl. In your case /rt to the submit function.<br></div><div><br>Am 29.02.2016 um 23:14 schrieb François Meehan <<a href="mailto:fmeehan@vuwall.com">fmeehan@vuwall.com</a>>:<br><br></div><blockquote type="cite"><div><div dir="ltr"><p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">Hi all, </p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">I am trying to change the location of our RT server to access it at <a href="http://mysite.com/rt"><span style="color:rgb(228,175,9)">http://mysite.com/rt</span></a> instead of <a href="http://mysite.com"><span style="color:rgb(228,175,9)">http://mysite.com</span></a>.</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">We are using NGINX and I followed instructions from the documentation, namely, we changed the default file content of sites-enabled to: </p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">server {</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> listen 80;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> server_name <a href="http://mysite.com">mysite.com</a>;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> access_log /var/log/nginx/access.log;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> location /rt {</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param QUERY_STRING $query_string;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param REQUEST_METHOD $request_method;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param CONTENT_TYPE $content_type;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param CONTENT_LENGTH $content_length;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SCRIPT_NAME "";</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param PATH_INFO $uri;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param REQUEST_URI $request_uri;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param DOCUMENT_URI $document_uri;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param DOCUMENT_ROOT $document_root;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SERVER_PROTOCOL $server_protocol;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param GATEWAY_INTERFACE CGI/1.1;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SERVER_SOFTWARE nginx/$nginx_version;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param REMOTE_ADDR $remote_addr;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param REMOTE_PORT $remote_port;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SERVER_ADDR $server_addr;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SERVER_PORT $server_port;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_param SERVER_NAME $server_name;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> fastcgi_pass <a href="http://127.0.0.1:9000">127.0.0.1:9000</a>;</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> }</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)"> }</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">and in Site_Config.pm we put the following: </p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">Set($WebPath, "/rt");</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">Set($WebBaseURL, '<a href="http://mysite.com">http://mysite.com</a>');</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">When trying to access the site we get the following error “Too many redirect occurred trying to open <a href="http://mysite.com/rt/NoAuth/Login.html?">http://mysite.com/rt/NoAuth/Login.html?</a>” </p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">Any ideas?</p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69);min-height:14px"><br></p>
<p style="margin:0px;font-size:12px;line-height:normal;font-family:Helvetica;color:rgb(69,69,69)">Thanks in advance, </p><div><br></div>-- <br><div class="gmail_signature"><div><p><strong><font style="font-size:12pt">François MEEHAN</font></strong><br><font style="font-size:10pt">Technical Support | Support Technique</font><br><strong><font style="font-size:10pt">VuWall Technology, Inc.</font></strong><br><img src="http://vuwall.com/wp-content/uploads/2015/06/logo-s1.png" width="115" height="26"><br><br><strong>Tel:</strong> +1 514-505-4436<br><strong>Skype:</strong> VuWall-Support</p></div></div>
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</div></blockquote><blockquote type="cite"><div><span>---------</span><br><span>RT 4.4 and RTIR Training Sessions (<a href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</a>)</span><br><span>* Hamburg Germany - March 14 & 15, 2016</span><br><span>* Washington DC - May 23 & 24, 2016</span></div></blockquote></div></body></html>