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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">I’m trying to find a way to add a custom scrip-condition, for when a ticket is merged.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The thing I basically want is that when ticket 1 is merged into ticket 2 (which is closed), it automagically sets the status of ticket 2 to open. I’m running RT 4.2, and I’m not good in Perl. Can anyone help me with the
code for the custom condition?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Raymond<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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