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<p class="MsoNormal">I am trying to figure out when logged into the RT self service portal, if I can modify the way the list of Queues shows up when creating a new ticket? By default the Queue name and description are cluttered together, and have the same font
size/color making it a little less user friendly then I would like. I would like to either modify the spacing so its not so cluttered, change the font size or color for the Queue name so it stands out better, or both. If anyone know if this is even possible
or not before I get to time invested into it, I would greatly appreciate your knowledge.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am using RT 4.2.9 currently.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks. <o:p></o:p></p>
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<td style="PADDING-BOTTOM: 5px"><img id="IMG1" style="CLIP: rect(auto auto 5px auto)" border="0" vspace="5" src="http://media.norseman.ca/Email/Signatures/NG/NI.jpg" width="144" height="43"></td>
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<td><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT: bold">Robert Deptuch
</span><span style="FONT-SIZE: 6pt; FONT-FAMILY: Arial; FONT-WEIGHT: bold"><br>
</span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><span style="color: #595959; font-weight: bold; font-style: italic; ">Technical Support Analyst</span><br>
<span style="color: #595959; ">3815 Wanuskewin Road</span><span style="color: #595959; "><br>
Saskatoon,</span> <span style="color: #595959; ">SK,</span> <span style="color: #595959; ">
S7P 1A4<br>
</span><span style="color: #595959; ">T:(306) 385-2735 </span><span style="color: #595959; ">F:(306) 249-1889</span><br>
<span style="color: #595959; ">C:(306) 291-4409 </span><span style="color: #595959; ">TF:(888) 457-2004<br>
</span><span style="color: #595959; text-decoration: underline; "><span style="color: #595959; text-decoration: underline; "><a href="mailto:rdeptuch@norseman.ca" title="Click to send email to Robert Deptuch" target=""><span style="color: #595959; text-decoration: underline; ">rdeptuch@norseman.ca</span></a></span></span><font color="#595959"> </font>
<a href="www.norseman.ca"><font color="#595959">norseman.ca</font></a></span></td>
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